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Eagle House Surgery vs Nightingale House Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Nightingale House Surgery’s Practice Grade is clearly higher than Eagle House Surgery’s: its likely range lies wholly above.

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Side by side

MeasureEagle House SurgeryEN3 4DNNightingale House SurgeryN9 8AJ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade62.4likely range 50.5 to 73.396 survey answers79.9likely range 74.4 to 84.0104 survey answersClearly higher
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good56.9%likely range 40.1% to 72.4%, 96 answers77.6%likely range 70.7% to 83.2%, 104 answers
Access (mean of the two below)75.0%likely range 70.0% to 78.9%85.2%likely range 76.0% to 89.1%
Appointments within two weeks of booking84.5%likely range 79.5% to 88.4%, 3,951 appointments97.7%likely range 81.7% to 99.7%, 345 appointments
Calls answered by the practiceNot in the grade: no phone data72.6%likely range 63.4% to 80.2%, 2,210 calls
More survey questions (not part of the grade)
Getting through on the phone29.5%likely range 16.3% to 47.1%, 91 answers63.9%likely range 56.2% to 71.0%, 96 answers
Reception and admin team65.0%likely range 47.6% to 79.2%, 94 answers79.5%likely range 72.8% to 85.0%, 101 answers
Having a preferred professional30.7%likely range 17.6% to 48.0%, 96 answers49.2%likely range 41.8% to 56.6%, 104 answers
Seeing your preferred professional6.2%likely range 0.9% to 32.4%, 38 answers36.0%likely range 26.7% to 46.5%, 54 answers
Knowing the next step58.4%likely range 40.0% to 74.7%, 81 answers81.2%likely range 74.4% to 86.6%, 95 answers
Contacting the practice46.0%likely range 30.2% to 62.7%, 96 answers70.2%likely range 63.0% to 76.6%, 104 answers
Wait for an appointment57.6%likely range 39.1% to 74.2%, 80 answers63.1%likely range 54.9% to 70.5%, 87 answers
Being listened to77.1%likely range 59.5% to 88.5%, 89 answers86.9%likely range 80.9% to 91.2%, 101 answers
Care and concern76.5%likely range 58.7% to 88.2%, 87 answers84.0%likely range 77.7% to 88.8%, 101 answers
Confidence and trust91.8%likely range 76.2% to 97.5%, 86 answers96.8%likely range 92.7% to 98.6%, 95 answers
Involvement in decisions91.0%likely range 75.1% to 97.2%, 84 answers90.9%likely range 85.3% to 94.5%, 92 answers
Needs met93.8%likely range 79.3% to 98.4%, 89 answers94.0%likely range 89.2% to 96.8%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.0%likely range 62.9% to 82.7%, 73 patients70.0%likely range 54.6% to 81.9%, 40 patients
Children at 18 months57.1%likely range 47.3% to 66.5%, 98 patients60.7%likely range 47.6% to 72.4%, 56 patients
Children at 5 years59.5%likely range 50.4% to 68.0%, 116 patients43.5%likely range 32.4% to 55.2%, 69 patients
Women aged 25 to 4967.6%likely range 65.6% to 69.5%, 2,173 patients64.6%likely range 61.6% to 67.4%, 1,030 patients
Women aged 50 to 6477.3%likely range 74.8% to 79.7%, 1,125 patients85.6%likely range 82.4% to 88.3%, 547 patients
Facts (NHS England, not part of the grade)
Registered patients11,784August 20265,846August 2026
Primary care networkEnfield Unity PCNEnfield Unity PCN
Phone020 88058611020 88059997
Friends and Family Test (its own feedback)83.0% good or very good47 answers, June 2026No results for June 2026
Appointments (one month)4,578 in August 2026Same day 65.4%; face to face 38.2%2,052 in August 2026Same day 28.1%; face to face 66.6%
Antibiotic items per STAR-PU (one year)0.65England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.3 qualified permanent9.2 including trainees and locums1,616 patients per permanent GP2.9 qualified permanent2.9 including trainees and locums2,049 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences