Westmorland and Furness · Compare
Duke Street Surgery vs Abbey Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Abbey Road Surgery’s Practice Grade is clearly higher than Duke Street Surgery’s: its likely range lies wholly above.
Add a third practiceAll practices in Westmorland and Furness
Side by side
| Measure | Duke Street SurgeryLA14 1LF | Abbey Road SurgeryLA14 2LB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.5likely range 69.3 to 82.0139 survey answers | 87.8likely range 83.9 to 90.7126 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 76.8%likely range 66.8% to 84.5%, 139 answers | 87.9%likely range 82.7% to 91.8%, 126 answers |
| Access (mean of the two below) | 75.5%likely range 70.8% to 79.5% | 87.5%likely range 82.8% to 90.5%Clearly higher |
| Appointments within two weeks of booking | 76.3%likely range 68.7% to 82.4%, 2,215 appointments | 93.5%likely range 86.2% to 97.0%, 1,315 appointmentsClearly higher |
| Calls answered by the practice | 74.7%likely range 69.0% to 79.7%, 5,249 calls | 81.5%likely range 75.6% to 86.2%, 4,295 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.3%likely range 53.4% to 73.9%, 132 answers | 89.2%likely range 84.0% to 92.8%, 123 answers |
| Reception and admin team | 87.4%likely range 78.5% to 92.9%, 135 answers | 95.8%likely range 92.0% to 97.8%, 125 answers |
| Having a preferred professional | 40.0%likely range 30.2% to 50.7%, 138 answers | 35.2%likely range 28.8% to 42.1%, 123 answers |
| Seeing your preferred professional | 48.6%likely range 31.6% to 65.9%, 49 answers | 47.9%likely range 36.2% to 59.8%, 43 answers |
| Knowing the next step | 77.0%likely range 66.8% to 84.8%, 135 answers | 85.2%likely range 79.6% to 89.5%, 125 answers |
| Contacting the practice | 68.7%likely range 58.2% to 77.7%, 138 answers | 87.2%likely range 81.8% to 91.2%, 125 answers |
| Wait for an appointment | 66.0%likely range 55.0% to 75.5%, 130 answers | 82.0%likely range 76.0% to 86.8%, 122 answers |
| Being listened to | 91.1%likely range 83.0% to 95.5%, 137 answers | 89.2%likely range 84.1% to 92.9%, 123 answers |
| Care and concern | 86.3%likely range 77.3% to 92.1%, 137 answers | 88.4%likely range 83.1% to 92.2%, 123 answers |
| Confidence and trust | 87.1%likely range 78.1% to 92.7%, 135 answers | 95.9%likely range 92.1% to 97.9%, 123 answers |
| Involvement in decisions | 91.2%likely range 82.6% to 95.7%, 124 answers | 95.5%likely range 91.6% to 97.7%, 119 answers |
| Needs met | 89.9%likely range 81.6% to 94.7%, 137 answers | 94.4%likely range 90.2% to 96.8%, 125 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 81.2% to 93.7%, 99 patients | 90.0%likely range 79.9% to 95.3%, 60 patients |
| Children at 18 months | 91.4%likely range 83.9% to 95.6%, 93 patients | 98.1%likely range 90.1% to 99.7%, 53 patients |
| Children at 5 years | 92.3%likely range 85.6% to 96.1%, 104 patients | 88.9%likely range 78.8% to 94.5%, 63 patients |
| Women aged 25 to 49 | 69.3%likely range 67.2% to 71.4%, 1,820 patients | 72.3%likely range 69.4% to 75.1%, 915 patients |
| Women aged 50 to 64 | 72.7%likely range 69.9% to 75.3%, 1,072 patients | 77.2%likely range 73.9% to 80.1%, 701 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,412August 2026 | 6,721August 2026 |
| Primary care network | Barrow Together PCN | Barrow Together PCN |
| Phone | 01229 820068 | 01229 821599 |
| Friends and Family Test (its own feedback) | 93.9% good or very good294 answers, June 2026 | 93.9% good or very good363 answers, June 2026 |
| Appointments (one month) | 4,333 in August 2026Same day 29.7%; face to face 74.9% | 2,920 in August 2026Same day 27.7%; face to face 71.6% |
| Antibiotic items per STAR-PU (one year) | 0.90England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.4 qualified permanent3.4 including trainees and locums3,370 patients per permanent GP | 5.2 qualified permanent6.2 including trainees and locums1,303 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.