County Durham · Compare
Drs Lambert & Ng vs Annfield Plain Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Annfield Plain Surgery’s Practice Grade is clearly higher than Drs Lambert & Ng’s: its likely range lies wholly above.
Side by side
| Measure | Drs Lambert & NgDH9 7XT | Annfield Plain SurgeryDH9 7TD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.2likely range 83.6 to 89.698 survey answers | 93.3likely range 91.1 to 94.8110 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 94.1%likely range 89.5% to 96.8%, 98 answers | 95.0%likely range 92.8% to 96.5%, 110 answers |
| Access (mean of the two below) | 71.0%likely range 65.7% to 75.6% | 89.3%likely range 83.8% to 92.7%Clearly higher |
| Appointments within two weeks of booking | 70.8%likely range 62.3% to 78.1%, 1,905 appointments | 97.6%likely range 91.5% to 99.3%, 1,231 appointmentsClearly higher |
| Calls answered by the practice | 71.1%likely range 64.9% to 76.6%, 4,797 calls | 80.9%likely range 71.7% to 87.6%, 1,928 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.7%likely range 74.1% to 86.0%, 96 answers | 98.2%likely range 96.7% to 99.0%, 109 answers |
| Reception and admin team | 96.0%likely range 91.8% to 98.1%, 97 answers | 100.0%likely range 99.3% to 100.0%, 110 answers |
| Having a preferred professional | 35.2%likely range 28.5% to 42.6%, 99 answers | 39.7%likely range 35.6% to 43.9%, 108 answers |
| Seeing your preferred professional | 67.3%likely range 54.5% to 78.0%, 35 answers | 81.7%likely range 75.6% to 86.5%, 40 answers |
| Knowing the next step | 95.5%likely range 91.2% to 97.8%, 95 answers | 99.5%likely range 98.4% to 99.8%, 109 answers |
| Contacting the practice | 95.6%likely range 91.3% to 97.8%, 96 answers | 97.9%likely range 96.4% to 98.8%, 110 answers |
| Wait for an appointment | 83.9%likely range 77.2% to 88.9%, 88 answers | 96.4%likely range 94.5% to 97.7%, 107 answers |
| Being listened to | 91.1%likely range 85.9% to 94.6%, 97 answers | 97.5%likely range 95.9% to 98.6%, 110 answers |
| Care and concern | 91.2%likely range 86.0% to 94.6%, 97 answers | 98.1%likely range 96.6% to 98.9%, 110 answers |
| Confidence and trust | 94.1%likely range 89.4% to 96.8%, 96 answers | 98.6%likely range 97.2% to 99.3%, 110 answers |
| Involvement in decisions | 90.9%likely range 85.6% to 94.4%, 95 answers | 98.9%likely range 97.7% to 99.5%, 110 answers |
| Needs met | 94.0%likely range 89.3% to 96.8%, 95 answers | 97.6%likely range 96.0% to 98.6%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 77.6% to 97.0%, 35 patients | 85.7%likely range 68.5% to 94.3%, 28 patients |
| Children at 18 months | 91.7%likely range 80.4% to 96.7%, 48 patients | 89.5%likely range 68.6% to 97.1%, 19 patients |
| Children at 5 years | 94.9%likely range 83.1% to 98.6%, 39 patients | 93.8%likely range 79.9% to 98.3%, 32 patients |
| Women aged 25 to 49 | 68.9%likely range 65.5% to 72.0%, 774 patients | 77.1%likely range 73.4% to 80.4%, 551 patients |
| Women aged 50 to 64 | 66.0%likely range 61.6% to 70.1%, 479 patients | 83.7%likely range 79.1% to 87.4%, 300 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,280August 2026 | 3,568August 2026 |
| Primary care network | Derwentside PCN | Derwentside PCN |
| Phone | 01207 214925 | 01207 215005 |
| Friends and Family Test (its own feedback) | 100.0% good or very good15 answers, June 2026 | 83.3% good or very good6 answers, June 2026 |
| Appointments (one month) | 3,009 in August 2026Same day 28.5%; face to face 92.0% | 1,507 in August 2026Same day 56.1%; face to face 74.2% |
| Antibiotic items per STAR-PU (one year) | 1.26England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent1.9 including trainees and locums2,839 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums2,478 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.