Southend-on-Sea · Compare
Dr Sooriakumaran vs Scott Park Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Scott Park Surgery’s Practice Grade is clearly higher than Dr Sooriakumaran’s: its likely range lies wholly above.
Side by side
| Measure | Dr SooriakumaranSS2 6RL | Scott Park SurgerySS2 6XY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.5likely range 80.5 to 87.7107 survey answers | 92.1likely range 88.3 to 93.5114 survey answersClearly higher |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.6%likely range 77.4% to 86.8%, 107 answers | 91.4%likely range 89.6% to 92.9%, 114 answersClearly higher |
| Access (mean of the two below) | 88.9%likely range 82.9% to 92.4% | 93.6%likely range 81.7% to 96.6% |
| Appointments within two weeks of booking | 96.0%likely range 88.1% to 98.7%, 990 appointments | 96.6%likely range 75.2% to 99.6%, 238 appointments |
| Calls answered by the practice | 81.6%likely range 72.8% to 88.1%, 2,038 calls | 90.5%likely range 80.2% to 95.7%, 1,198 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 69.5%likely range 63.4% to 75.0%, 103 answers | 92.4%likely range 90.7% to 93.9%, 110 answers |
| Reception and admin team | 90.4%likely range 86.1% to 93.5%, 106 answers | 95.8%likely range 94.4% to 96.8%, 114 answers |
| Having a preferred professional | 48.9%likely range 42.8% to 55.1%, 107 answers | 40.4%likely range 37.6% to 43.4%, 113 answers |
| Seeing your preferred professional | 50.3%likely range 41.4% to 59.1%, 52 answers | 90.8%likely range 87.6% to 93.2%, 44 answers |
| Knowing the next step | 89.7%likely range 85.2% to 93.0%, 101 answers | 93.1%likely range 91.5% to 94.5%, 112 answers |
| Contacting the practice | 80.4%likely range 75.0% to 84.8%, 106 answers | 94.5%likely range 93.0% to 95.7%, 112 answers |
| Wait for an appointment | 78.6%likely range 72.9% to 83.4%, 99 answers | 85.4%likely range 83.1% to 87.5%, 103 answers |
| Being listened to | 90.1%likely range 85.7% to 93.2%, 105 answers | 91.1%likely range 89.3% to 92.7%, 113 answers |
| Care and concern | 87.6%likely range 82.9% to 91.1%, 105 answers | 95.2%likely range 93.8% to 96.3%, 113 answers |
| Confidence and trust | 90.9%likely range 86.6% to 93.9%, 104 answers | 98.0%likely range 97.0% to 98.7%, 114 answers |
| Involvement in decisions | 89.9%likely range 85.3% to 93.1%, 101 answers | 98.1%likely range 97.0% to 98.7%, 110 answers |
| Needs met | 93.6%likely range 89.8% to 96.1%, 102 answers | 98.4%likely range 97.5% to 99.0%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 87.1% to 100.0%, 26 patients | 88.9%likely range 67.2% to 96.9%, 18 patients |
| Children at 18 months | 96.7%likely range 83.3% to 99.4%, 30 patients | 85.7%likely range 65.4% to 95.0%, 21 patients |
| Children at 5 years | 95.7%likely range 85.8% to 98.8%, 47 patients | 100.0%likely range 82.4% to 100.0%, 18 patients |
| Women aged 25 to 49 | 81.8%likely range 78.6% to 84.6%, 642 patients | 88.0%likely range 84.3% to 90.9%, 374 patients |
| Women aged 50 to 64 | 85.6%likely range 81.8% to 88.7%, 395 patients | 91.3%likely range 87.0% to 94.2%, 241 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,552August 2026 | 2,650August 2026 |
| Primary care network | Southend West Central PCN | Southend West Central PCN |
| Phone | 01702 349293 | 01702 420642 |
| Friends and Family Test (its own feedback) | 90.5% good or very good116 answers, June 2026 | 98.0% good or very good49 answers, June 2026 |
| Appointments (one month) | 2,000 in August 2026Same day 49.2%; face to face 87.6% | 875 in August 2026Same day 21.4%; face to face 83.8% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent2.1 including trainees and locums2,439 patients per permanent GP | 1.6 qualified permanent1.6 including trainees and locums1,603 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.