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Dr Puzey,dr Kothari and Dr Nanda vs The Practice Leecon Way

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Dr Puzey,dr Kothari and Dr Nanda and The Practice Leecon Way cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureDr Puzey,dr Kothari and Dr NandaSS4 1AYThe Practice Leecon WaySS4 1TU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.7likely range 66.4 to 89.8114 survey answers86.4likely range 81.6 to 89.7100 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good81.3%likely range 59.6% to 92.8%, 114 answers84.7%likely range 78.3% to 89.4%, 100 answers
Access (mean of the two below)82.5%likely range 76.6% to 85.6%90.1%likely range 85.1% to 90.5%
Appointments within two weeks of booking95.3%likely range 84.7% to 98.7%, 678 appointments99.6%likely range 94.6% to 100.0%, 1,199 appointments
Calls answered by the practice69.7%likely range 64.1% to 74.8%, 5,817 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone42.8%likely range 24.0% to 64.0%, 115 answers67.8%likely range 60.0% to 74.6%, 95 answers
Reception and admin team87.4%likely range 66.5% to 96.1%, 113 answers90.6%likely range 85.1% to 94.2%, 99 answers
Having a preferred professional31.2%likely range 15.3% to 53.1%, 115 answers28.5%likely range 22.1% to 35.9%, 100 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step89.9%likely range 69.1% to 97.2%, 110 answers91.6%likely range 86.1% to 95.0%, 96 answers
Contacting the practice73.8%likely range 51.7% to 88.1%, 114 answers82.2%likely range 75.5% to 87.4%, 97 answers
Wait for an appointment84.0%likely range 62.2% to 94.4%, 110 answers81.5%likely range 74.4% to 87.0%, 89 answers
Being listened to85.9%likely range 64.5% to 95.4%, 111 answers84.4%likely range 78.0% to 89.2%, 98 answers
Care and concern84.8%likely range 63.4% to 94.7%, 113 answers91.5%likely range 86.1% to 95.0%, 97 answers
Confidence and trust87.8%likely range 67.0% to 96.3%, 113 answers97.8%likely range 94.1% to 99.2%, 96 answers
Involvement in decisions95.9%likely range 75.8% to 99.4%, 102 answers96.7%likely range 92.4% to 98.6%, 88 answers
Needs met93.0%likely range 73.3% to 98.5%, 113 answers94.3%likely range 89.5% to 97.0%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months87.1%likely range 80.7% to 91.6%, 147 patients94.6%likely range 86.9% to 97.9%, 74 patients
Children at 18 months89.2%likely range 83.8% to 93.0%, 176 patients87.3%likely range 78.2% to 93.0%, 79 patients
Children at 5 years86.4%likely range 81.0% to 90.5%, 199 patients87.5%likely range 78.5% to 93.1%, 80 patients
Women aged 25 to 4972.6%likely range 71.0% to 74.2%, 3,089 patients78.7%likely range 76.2% to 81.1%, 1,101 patients
Women aged 50 to 6476.4%likely range 74.4% to 78.3%, 1,793 patients80.9%likely range 77.1% to 84.2%, 471 patients
Facts (NHS England, not part of the grade)
Registered patients19,729August 20265,931August 2026
Primary care networkRochford PCNRochford PCN
Phone01702 53374001702 547828
Friends and Family Test (its own feedback)78.4% good or very good37 answers, June 202693.7% good or very good111 answers, June 2026
Appointments (one month)5,948 in August 2026Same day 43.9%; face to face 98.6%2,625 in August 2026Same day 53.9%; face to face 87.2%
Antibiotic items per STAR-PU (one year)0.95England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent10.6 including trainees and locums3,310 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums5,777 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences