Southend-on-Sea · Compare
Dr Kumar & Ptnr - Shoebury HC vs Shoebury Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dr Kumar & Ptnr - Shoebury HC and Shoebury Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dr Kumar & Ptnr - Shoebury HCSS3 9BX | Shoebury PracticeSS3 9BX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.9likely range 80.4 to 89.5113 survey answers | 85.0likely range 80.5 to 88.3100 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 87.9%likely range 80.2% to 92.8%, 113 answers | 82.9%likely range 77.3% to 87.3%, 100 answers |
| Access (mean of the two below) | 81.2%likely range 76.3% to 84.7% | 89.8%likely range 82.2% to 93.4% |
| Appointments within two weeks of booking | 92.1%likely range 84.4% to 96.2%, 1,292 appointments | 99.8%likely range 88.4% to 100.0%, 463 appointments |
| Calls answered by the practice | 70.3%likely range 64.0% to 75.9%, 4,705 calls | 79.7%likely range 69.6% to 87.0%, 1,672 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.7%likely range 59.1% to 76.9%, 110 answers | 79.0%likely range 73.0% to 84.0%, 95 answers |
| Reception and admin team | 93.0%likely range 86.4% to 96.5%, 113 answers | 95.7%likely range 92.1% to 97.7%, 100 answers |
| Having a preferred professional | 37.2%likely range 28.4% to 46.8%, 113 answers | 37.8%likely range 31.7% to 44.5%, 100 answers |
| Seeing your preferred professional | 41.3%likely range 28.1% to 55.9%, 50 answers | 45.6%likely range 35.1% to 56.5%, 38 answers |
| Knowing the next step | 88.2%likely range 80.2% to 93.2%, 106 answers | 92.4%likely range 88.0% to 95.3%, 96 answers |
| Contacting the practice | 82.8%likely range 74.4% to 88.9%, 112 answers | 79.5%likely range 73.6% to 84.4%, 99 answers |
| Wait for an appointment | 77.4%likely range 68.1% to 84.6%, 106 answers | 83.3%likely range 77.6% to 87.8%, 93 answers |
| Being listened to | 90.2%likely range 82.8% to 94.6%, 111 answers | 88.5%likely range 83.5% to 92.1%, 97 answers |
| Care and concern | 88.8%likely range 81.1% to 93.6%, 109 answers | 87.8%likely range 82.7% to 91.6%, 97 answers |
| Confidence and trust | 92.6%likely range 85.7% to 96.3%, 110 answers | 93.6%likely range 89.5% to 96.2%, 95 answers |
| Involvement in decisions | 94.7%likely range 88.3% to 97.7%, 106 answers | 92.3%likely range 87.7% to 95.2%, 91 answers |
| Needs met | 93.7%likely range 87.1% to 97.0%, 110 answers | 94.3%likely range 90.3% to 96.7%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.2%likely range 85.1% to 97.1%, 74 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Children at 18 months | 90.4%likely range 81.5% to 95.3%, 73 patients | 86.1%likely range 71.3% to 93.9%, 36 patients |
| Children at 5 years | 90.4%likely range 82.1% to 95.0%, 83 patients | 82.9%likely range 68.7% to 91.5%, 41 patients |
| Women aged 25 to 49 | 68.6%likely range 66.1% to 71.0%, 1,410 patients | 79.3%likely range 76.1% to 82.1%, 695 patients |
| Women aged 50 to 64 | 74.4%likely range 71.3% to 77.3%, 798 patients | 74.9%likely range 70.3% to 79.0%, 382 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,785August 2026 | 4,523August 2026 |
| Primary care network | Southend East PCN | Southend East PCN |
| Phone | 01702 577702 | 01702 987777 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 90.7% good or very good107 answers, June 2026 |
| Appointments (one month) | 2,668 in August 2026Same day 54.7%; face to face 66.2% | 1,138 in August 2026Same day 62.1%; face to face 80.4% |
| Antibiotic items per STAR-PU (one year) | 0.92England 0.74, April 2025 to March 2026 | 0.95England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent1.9 including trainees and locums4,706 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums1,785 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.