Hyndburn · Compare
Dr Bello's Surgery vs King Street Medical Ctr
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dr Bello's Surgery and King Street Medical Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dr Bello's SurgeryBB5 1RT | King Street Medical CtrBB5 1RT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.4likely range 66.7 to 73.587 survey answers | 71.2likely range 68.4 to 73.1102 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 64.1%likely range 59.9% to 68.1%, 87 answers | 65.5%likely range 63.5% to 67.4%, 102 answers |
| Access (mean of the two below) | 85.0%likely range 77.2% to 89.3% | 84.4%likely range 76.2% to 89.0% |
| Appointments within two weeks of booking | 93.6%likely range 81.2% to 98.0%, 580 appointments | 97.8%likely range 85.7% to 99.7%, 494 appointments |
| Calls answered by the practice | 76.4%likely range 66.9% to 83.8%, 1,971 calls | 71.0%likely range 60.0% to 80.0%, 1,591 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.1%likely range 60.9% to 69.1%, 84 answers | 75.5%likely range 73.6% to 77.2%, 97 answers |
| Reception and admin team | 80.5%likely range 76.9% to 83.7%, 86 answers | 80.4%likely range 78.7% to 82.0%, 97 answers |
| Having a preferred professional | 31.8%likely range 28.0% to 35.9%, 86 answers | 24.5%likely range 22.8% to 26.4%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 64.7%likely range 60.4% to 68.8%, 81 answers | 89.0%likely range 87.6% to 90.2%, 96 answers |
| Contacting the practice | 61.5%likely range 57.3% to 65.6%, 85 answers | 67.5%likely range 65.6% to 69.4%, 101 answers |
| Wait for an appointment | 60.1%likely range 55.5% to 64.5%, 75 answers | 57.4%likely range 55.2% to 59.5%, 93 answers |
| Being listened to | 79.5%likely range 75.8% to 82.8%, 85 answers | 83.2%likely range 81.5% to 84.7%, 97 answers |
| Care and concern | 79.0%likely range 75.2% to 82.3%, 84 answers | 79.4%likely range 77.6% to 81.0%, 97 answers |
| Confidence and trust | 88.3%likely range 85.2% to 90.8%, 82 answers | 89.6%likely range 88.2% to 90.8%, 95 answers |
| Involvement in decisions | 87.0%likely range 83.7% to 89.8%, 78 answers | 84.2%likely range 82.6% to 85.7%, 95 answers |
| Needs met | 77.8%likely range 73.9% to 81.2%, 82 answers | 83.6%likely range 81.9% to 85.1%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.9%likely range 67.2% to 96.9%, 18 patients | 64.3%likely range 38.8% to 83.7%, 14 patients |
| Children at 18 months | 100.0%likely range 81.6% to 100.0%, 17 patients | 86.7%likely range 62.1% to 96.3%, 15 patients |
| Children at 5 years | 85.0%likely range 64.0% to 94.8%, 20 patients | 85.7%likely range 65.4% to 95.0%, 21 patients |
| Women aged 25 to 49 | 73.4%likely range 68.6% to 77.6%, 368 patients | 74.9%likely range 69.9% to 79.4%, 315 patients |
| Women aged 50 to 64 | 82.4%likely range 76.3% to 87.1%, 187 patients | 83.8%likely range 77.3% to 88.7%, 160 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,393August 2026 | 1,889August 2026 |
| Primary care network | Hyndburn Rural PCN | Hyndburn Rural PCN |
| Phone | 01254 457512 | 01254 617664 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,159 in August 2026Same day 38.7%; face to face 69.1% | 1,048 in August 2026Same day 44.9%; face to face 71.1% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | No valid GP records for August 2026 | No valid GP records for August 2026 |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.