North West Leicestershire · Compare
Dr Am Lewis' Practice vs Whitwick Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dr Am Lewis' Practice and Whitwick Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
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Side by side
| Measure | Dr Am Lewis' PracticeLE67 5HX | Whitwick Health CentreLE67 5HX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 74.3 to 82.475 survey answers | 82.3likely range 79.1 to 84.9105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 80.3%likely range 74.8% to 84.9%, 75 answers | 85.4%likely range 81.9% to 88.3%, 105 answers |
| Access (mean of the two below) | 75.0%likely range 67.6% to 80.7% | 74.9%likely range 68.0% to 80.5% |
| Appointments within two weeks of booking | 79.5%likely range 68.0% to 87.7%, 957 appointments | 68.7%likely range 57.9% to 77.8%, 1,229 appointments |
| Calls answered by the practice | 70.3%likely range 61.0% to 78.2%, 2,206 calls | 81.0%likely range 72.5% to 87.4%, 2,214 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.6%likely range 54.1% to 66.7%, 74 answers | 77.0%likely range 72.8% to 80.7%, 101 answers |
| Reception and admin team | 82.7%likely range 77.3% to 87.0%, 75 answers | 90.1%likely range 87.0% to 92.5%, 104 answers |
| Having a preferred professional | 35.4%likely range 29.5% to 41.7%, 76 answers | 32.7%likely range 28.5% to 37.1%, 104 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 50.7%likely range 42.4% to 59.0%, 33 answers |
| Knowing the next step | 89.8%likely range 85.1% to 93.1%, 72 answers | 91.6%likely range 88.7% to 93.9%, 103 answers |
| Contacting the practice | 80.1%likely range 74.5% to 84.7%, 75 answers | 79.2%likely range 75.2% to 82.7%, 102 answers |
| Wait for an appointment | 80.6%likely range 74.6% to 85.5%, 65 answers | 73.2%likely range 68.8% to 77.2%, 98 answers |
| Being listened to | 91.6%likely range 87.3% to 94.5%, 75 answers | 90.5%likely range 87.5% to 92.9%, 105 answers |
| Care and concern | 90.0%likely range 85.5% to 93.2%, 76 answers | 89.6%likely range 86.4% to 92.0%, 105 answers |
| Confidence and trust | 99.0%likely range 96.7% to 99.7%, 73 answers | 95.8%likely range 93.5% to 97.2%, 105 answers |
| Involvement in decisions | 90.6%likely range 85.9% to 93.8%, 68 answers | 99.3%likely range 97.9% to 99.7%, 95 answers |
| Needs met | 92.2%likely range 88.0% to 95.1%, 73 answers | 95.4%likely range 93.1% to 97.0%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 86.7% to 100.0%, 25 patients | 89.3%likely range 72.8% to 96.3%, 28 patients |
| Children at 18 months | 94.4%likely range 74.2% to 99.0%, 18 patients | 96.7%likely range 83.3% to 99.4%, 30 patients |
| Children at 5 years | 92.0%likely range 75.0% to 97.8%, 25 patients | 97.4%likely range 86.5% to 99.5%, 38 patients |
| Women aged 25 to 49 | 80.7%likely range 76.9% to 83.9%, 486 patients | 74.6%likely range 70.8% to 78.0%, 570 patients |
| Women aged 50 to 64 | 84.1%likely range 79.8% to 87.6%, 339 patients | 77.8%likely range 73.4% to 81.7%, 383 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,643August 2026 | 4,028August 2026 |
| Primary care network | North West Leicestershire PCN | North West Leicestershire PCN |
| Phone | 01530 839629 | 01530 838866 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | 97.0% good or very good202 answers, June 2026 |
| Appointments (one month) | 1,936 in August 2026Same day 27.8%; face to face 94.7% | 1,956 in August 2026Same day 29.0%; face to face 73.5% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 1.01England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.2 including trainees and locums1,646 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums2,697 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.