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Downsfield Medical Centre vs The Sheldon Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Sheldon Medical Centre’s Practice Grade is clearly higher than Downsfield Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureDownsfield Medical CentreB26 2TYThe Sheldon Medical CentreB26 3TT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.4likely range 64.8 to 75.478 survey answers93.6likely range 90.9 to 95.1112 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good63.4%likely range 55.9% to 70.3%, 78 answers96.5%likely range 95.5% to 97.2%, 112 answersClearly higher
Access (mean of the two below)86.6%likely range 79.8% to 90.3%86.8%likely range 77.9% to 91.5%
Appointments within two weeks of booking95.0%likely range 84.1% to 98.6%, 660 appointments95.6%likely range 82.7% to 99.0%, 504 appointments
Calls answered by the practice78.2%likely range 69.8% to 84.7%, 2,400 calls77.8%likely range 65.5% to 86.7%, 1,186 calls
More survey questions (not part of the grade)
Getting through on the phone52.9%likely range 45.3% to 60.3%, 77 answers100.0%likely range 99.8% to 100.0%, 109 answers
Reception and admin team72.2%likely range 64.9% to 78.5%, 76 answers100.0%likely range 99.8% to 100.0%, 112 answers
Having a preferred professional43.4%likely range 36.0% to 51.0%, 76 answers36.9%likely range 34.7% to 39.1%, 111 answers
Seeing your preferred professional48.5%likely range 37.0% to 60.2%, 33 answers96.1%likely range 94.3% to 97.4%, 38 answers
Knowing the next step70.0%likely range 62.3% to 76.8%, 70 answers93.8%likely range 92.6% to 94.8%, 108 answers
Contacting the practice60.6%likely range 52.9% to 67.8%, 75 answers100.0%likely range 99.8% to 100.0%, 111 answers
Wait for an appointment43.4%likely range 35.8% to 51.4%, 71 answers99.0%likely range 98.4% to 99.4%, 106 answers
Being listened to75.8%likely range 68.6% to 81.8%, 75 answers95.9%likely range 94.9% to 96.7%, 109 answers
Care and concern75.6%likely range 68.4% to 81.6%, 74 answers95.9%likely range 94.9% to 96.7%, 109 answers
Confidence and trust89.6%likely range 83.9% to 93.5%, 73 answers96.4%likely range 95.4% to 97.2%, 109 answers
Involvement in decisions86.0%likely range 79.6% to 90.7%, 70 answers92.7%likely range 91.3% to 93.8%, 102 answers
Needs met79.8%likely range 72.9% to 85.3%, 74 answers93.7%likely range 92.5% to 94.7%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.3%likely range 64.7% to 91.1%, 32 patients76.9%likely range 49.7% to 91.8%, 13 patients
Children at 18 months65.8%likely range 49.9% to 78.8%, 38 patients93.3%likely range 70.2% to 98.8%, 15 patients
Children at 5 years66.7%likely range 54.7% to 76.8%, 66 patients100.0%likely range 78.5% to 100.0%, 14 patients
Women aged 25 to 4955.2%likely range 51.7% to 58.7%, 772 patients72.5%likely range 67.3% to 77.2%, 306 patients
Women aged 50 to 6465.0%likely range 59.5% to 70.0%, 314 patients76.0%likely range 69.1% to 81.8%, 171 patients
Facts (NHS England, not part of the grade)
Registered patients4,166August 20261,998August 2026
Primary care networkBordesley East PCNBordesley East PCN
Phone0121 74326260121 7435511
Friends and Family Test (its own feedback)85.5% good or very good62 answers, June 202694.8% good or very good77 answers, June 2026
Appointments (one month)2,033 in August 2026Same day 30.7%; face to face 81.5%613 in August 2026Same day 42.7%; face to face 72.1%
Antibiotic items per STAR-PU (one year)0.95England 0.74, April 2025 to March 20260.99England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent4.1 including trainees and locums2,508 patients per permanent GP0.9 qualified permanent1.7 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences