East Staffordshire · Compare
Dove River vs Tutbury Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dove River and Tutbury Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dove RiverDE13 9NA | Tutbury Health CentreDE13 9NA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.5likely range 70.3 to 86.496 survey answers | 82.4likely range 73.5 to 88.3104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.6%likely range 70.2% to 92.8%, 96 answers | 81.9%likely range 69.4% to 90.1%, 104 answers |
| Access (mean of the two below) | 70.7%likely range 65.3% to 75.0% | 83.4%likely range 78.1% to 87.3%Clearly higher |
| Appointments within two weeks of booking | 83.4%likely range 74.9% to 89.5%, 1,513 appointments | 83.6%likely range 76.0% to 89.2%, 1,833 appointments |
| Calls answered by the practice | 57.8%likely range 51.2% to 64.1%, 4,649 calls | 83.0%likely range 75.6% to 88.5%, 2,703 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 51.6%likely range 36.2% to 66.7%, 93 answers | 51.3%likely range 37.5% to 64.9%, 95 answers |
| Reception and admin team | 91.7%likely range 78.8% to 97.1%, 95 answers | 89.5%likely range 78.3% to 95.3%, 103 answers |
| Having a preferred professional | 21.3%likely range 11.4% to 36.5%, 96 answers | 22.5%likely range 13.3% to 35.5%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 78.8%likely range 63.1% to 89.0%, 90 answers | 78.2%likely range 65.2% to 87.3%, 103 answers |
| Contacting the practice | 77.6%likely range 62.4% to 87.9%, 96 answers | 71.1%likely range 57.7% to 81.6%, 105 answers |
| Wait for an appointment | 73.7%likely range 56.9% to 85.6%, 83 answers | 81.8%likely range 68.4% to 90.3%, 93 answers |
| Being listened to | 89.5%likely range 76.1% to 95.8%, 96 answers | 88.4%likely range 76.7% to 94.6%, 101 answers |
| Care and concern | 87.2%likely range 73.2% to 94.4%, 96 answers | 90.3%likely range 79.1% to 95.8%, 102 answers |
| Confidence and trust | 95.0%likely range 83.3% to 98.6%, 97 answers | 90.9%likely range 79.9% to 96.2%, 102 answers |
| Involvement in decisions | 92.1%likely range 78.9% to 97.3%, 91 answers | 94.5%likely range 84.1% to 98.3%, 95 answers |
| Needs met | 92.7%likely range 80.1% to 97.5%, 96 answers | 98.1%likely range 89.9% to 99.7%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 84.9% to 98.1%, 54 patients | 87.1%likely range 76.6% to 93.3%, 62 patients |
| Children at 18 months | 89.2%likely range 80.7% to 94.2%, 83 patients | 97.0%likely range 89.6% to 99.2%, 66 patients |
| Children at 5 years | 86.0%likely range 77.5% to 91.6%, 93 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Women aged 25 to 49 | 72.1%likely range 69.5% to 74.6%, 1,181 patients | 78.1%likely range 75.6% to 80.3%, 1,172 patients |
| Women aged 50 to 64 | 79.5%likely range 76.9% to 81.9%, 995 patients | 79.4%likely range 76.7% to 82.0%, 895 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,245August 2026 | 8,442August 2026 |
| Primary care network | East Staffordshire PCN | East Staffordshire PCN |
| Phone | 01283 812455 | 01283 812210 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.1% good or very good160 answers, June 2026 |
| Appointments (one month) | 3,876 in August 2026Same day 26.8%; face to face 65.9% | 3,644 in August 2026Same day 49.0%; face to face 40.7% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.1 including trainees and locums1,541 patients per permanent GP | 5.8 qualified permanent5.8 including trainees and locums1,456 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.