Solihull · Compare
Dorridge Surgery vs Arden Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dorridge Surgery and Arden Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dorridge SurgeryB93 8LH | Arden Medical CentreB93 0QA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.9likely range 79.6 to 90.2116 survey answers | 88.4likely range 84.9 to 90.9115 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.0%likely range 75.1% to 90.1%, 116 answers | 88.8%likely range 84.3% to 92.1%, 115 answers |
| Access (mean of the two below) | 90.1%likely range 88.2% to 90.4% | 87.2%likely range 82.6% to 90.3% |
| Appointments within two weeks of booking | 99.6%likely range 97.7% to 99.9%, 3,861 appointments | 97.9%likely range 92.4% to 99.5%, 1,345 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 76.3%likely range 69.0% to 82.3%, 3,230 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.9%likely range 47.3% to 67.9%, 108 answers | 80.4%likely range 74.9% to 85.0%, 106 answers |
| Reception and admin team | 88.3%likely range 79.9% to 93.4%, 113 answers | 95.8%likely range 92.6% to 97.7%, 112 answers |
| Having a preferred professional | 36.2%likely range 27.0% to 46.5%, 114 answers | 36.8%likely range 31.1% to 42.9%, 115 answers |
| Seeing your preferred professional | 26.5%likely range 13.7% to 45.1%, 37 answers | 53.9%likely range 44.4% to 63.0%, 49 answers |
| Knowing the next step | 94.6%likely range 87.7% to 97.7%, 112 answers | 86.0%likely range 81.1% to 89.8%, 111 answers |
| Contacting the practice | 82.5%likely range 73.3% to 89.0%, 113 answers | 85.7%likely range 80.7% to 89.5%, 111 answers |
| Wait for an appointment | 86.0%likely range 76.9% to 91.9%, 105 answers | 90.6%likely range 86.1% to 93.7%, 106 answers |
| Being listened to | 93.0%likely range 85.6% to 96.8%, 110 answers | 95.6%likely range 92.2% to 97.5%, 111 answers |
| Care and concern | 93.7%likely range 86.4% to 97.2%, 110 answers | 93.6%likely range 89.8% to 96.0%, 111 answers |
| Confidence and trust | 95.4%likely range 88.8% to 98.2%, 112 answers | 95.5%likely range 92.2% to 97.5%, 110 answers |
| Involvement in decisions | 94.6%likely range 87.6% to 97.8%, 108 answers | 96.0%likely range 92.6% to 97.8%, 104 answers |
| Needs met | 93.6%likely range 86.5% to 97.1%, 114 answers | 91.4%likely range 87.2% to 94.3%, 111 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.1%likely range 74.7% to 91.7%, 67 patients | 94.9%likely range 83.1% to 98.6%, 39 patients |
| Children at 18 months | 89.4%likely range 79.7% to 94.8%, 66 patients | 97.1%likely range 85.1% to 99.5%, 34 patients |
| Children at 5 years | 94.0%likely range 86.7% to 97.4%, 83 patients | 95.3%likely range 84.5% to 98.7%, 43 patients |
| Women aged 25 to 49 | 76.0%likely range 73.8% to 78.2%, 1,435 patients | 82.7%likely range 79.9% to 85.2%, 787 patients |
| Women aged 50 to 64 | 78.6%likely range 76.1% to 81.0%, 1,072 patients | 88.6%likely range 86.0% to 90.8%, 677 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,789August 2026 | 6,228August 2026 |
| Primary care network | Solihull Rural PCN | Solihull Rural PCN |
| Phone | 01564 776262 | 01564 739194 |
| Friends and Family Test (its own feedback) | 97.3% good or very good184 answers, June 2026 | 100.0% good or very good24 answers, June 2026 |
| Appointments (one month) | 5,670 in August 2026Same day 72.0%; face to face 96.6% | 2,254 in August 2026Same day 46.4%; face to face 88.7% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent7.8 including trainees and locums2,697 patients per permanent GP | 2.2 qualified permanent5.4 including trainees and locums2,874 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.