Mid Sussex · Compare
Dolphins Practice vs Newtons Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dolphins Practice and Newtons Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dolphins PracticeRH16 4BN | Newtons PracticeRH16 3BB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.9likely range 69.9 to 83.9108 survey answers | 90.2likely range 83.9 to 93.4124 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.1%likely range 65.9% to 85.5%, 108 answers | 91.7%likely range 82.8% to 96.2%, 124 answers |
| Access (mean of the two below) | 79.6%likely range 75.0% to 83.1% | 86.4%likely range 83.1% to 88.9% |
| Appointments within two weeks of booking | 90.7%likely range 84.5% to 94.5%, 2,034 appointments | 95.1%likely range 91.0% to 97.4%, 2,855 appointments |
| Calls answered by the practice | 68.4%likely range 61.8% to 74.3%, 4,426 calls | 77.5%likely range 72.4% to 81.9%, 6,107 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 49.4%likely range 37.3% to 61.5%, 98 answers | 84.5%likely range 73.8% to 91.3%, 117 answers |
| Reception and admin team | 88.2%likely range 78.2% to 94.0%, 103 answers | 97.3%likely range 90.3% to 99.3%, 122 answers |
| Having a preferred professional | 14.8%likely range 8.2% to 25.1%, 107 answers | 28.0%likely range 18.8% to 39.5%, 124 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 50.1%likely range 31.5% to 68.7%, 44 answers |
| Knowing the next step | 91.2%likely range 81.7% to 96.0%, 102 answers | 91.7%likely range 82.7% to 96.2%, 122 answers |
| Contacting the practice | 80.5%likely range 69.4% to 88.3%, 105 answers | 91.1%likely range 82.1% to 95.8%, 124 answers |
| Wait for an appointment | 70.1%likely range 57.8% to 80.1%, 97 answers | 72.8%likely range 60.8% to 82.1%, 115 answers |
| Being listened to | 90.8%likely range 81.4% to 95.7%, 103 answers | 95.4%likely range 87.6% to 98.4%, 122 answers |
| Care and concern | 87.8%likely range 77.7% to 93.7%, 104 answers | 95.4%likely range 87.6% to 98.4%, 121 answers |
| Confidence and trust | 94.2%likely range 85.6% to 97.8%, 102 answers | 98.0%likely range 91.3% to 99.6%, 121 answers |
| Involvement in decisions | 91.6%likely range 81.9% to 96.3%, 96 answers | 98.3%likely range 91.6% to 99.7%, 116 answers |
| Needs met | 92.0%likely range 82.9% to 96.5%, 104 answers | 94.9%likely range 86.9% to 98.1%, 122 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 84.1% to 97.4%, 60 patients | 88.4%likely range 82.3% to 92.7%, 147 patients |
| Children at 18 months | 87.1%likely range 77.3% to 93.1%, 70 patients | 90.5%likely range 84.7% to 94.3%, 148 patients |
| Children at 5 years | 88.2%likely range 79.7% to 93.5%, 85 patients | 89.7%likely range 83.9% to 93.5%, 155 patients |
| Women aged 25 to 49 | 69.6%likely range 67.3% to 71.9%, 1,527 patients | 66.6%likely range 64.8% to 68.4%, 2,683 patients |
| Women aged 50 to 64 | 79.3%likely range 76.7% to 81.6%, 1,048 patients | 74.2%likely range 71.6% to 76.5%, 1,227 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,443August 2026 | 15,032August 2026 |
| Primary care network | Haywards Heath Central PCN | Haywards Heath Central PCN |
| Phone | 01444 414767 | 01444 412280 |
| Friends and Family Test (its own feedback) | 91.9% good or very good235 answers, June 2026 | 94.5% good or very good55 answers, June 2026 |
| Appointments (one month) | 4,243 in August 2026Same day 42.7%; face to face 59.6% | 6,850 in August 2026Same day 45.2%; face to face 63.8% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.3 qualified permanent6.4 including trainees and locums1,966 patients per permanent GP | 6.9 qualified permanent11.0 including trainees and locums2,170 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.