Southwark · Compare
Dmc Chadwick Road vs Sternhall Lane Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dmc Chadwick Road and Sternhall Lane Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dmc Chadwick RoadSE15 4PU | Sternhall Lane SurgerySE15 4NT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.0likely range 71.3 to 80.1114 survey answers | 80.1likely range 75.8 to 83.6111 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.1%likely range 63.5% to 76.0%, 114 answers | 79.1%likely range 73.5% to 83.8%, 111 answers |
| Access (mean of the two below) | 89.6%likely range 87.1% to 90.3%Clearly higher | 82.3%likely range 76.7% to 86.3% |
| Appointments within two weeks of booking | 99.1%likely range 96.6% to 99.8%, 3,075 appointmentsClearly higher | 87.1%likely range 78.6% to 92.5%, 1,376 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 77.4%likely range 70.2% to 83.3%, 3,223 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.6%likely range 38.6% to 52.8%, 104 answers | 68.7%likely range 62.3% to 74.4%, 104 answers |
| Reception and admin team | 78.6%likely range 72.3% to 83.7%, 110 answers | 92.2%likely range 88.0% to 95.0%, 107 answers |
| Having a preferred professional | 31.4%likely range 25.4% to 38.0%, 114 answers | 22.1%likely range 17.3% to 27.8%, 111 answers |
| Seeing your preferred professional | 51.9%likely range 38.4% to 65.0%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.9%likely range 76.8% to 87.6%, 105 answers | 92.4%likely range 88.1% to 95.2%, 102 answers |
| Contacting the practice | 56.4%likely range 49.6% to 63.1%, 113 answers | 75.1%likely range 69.1% to 80.3%, 107 answers |
| Wait for an appointment | 73.7%likely range 67.0% to 79.5%, 104 answers | 67.5%likely range 60.6% to 73.7%, 91 answers |
| Being listened to | 84.4%likely range 78.8% to 88.8%, 111 answers | 92.1%likely range 87.8% to 95.0%, 103 answers |
| Care and concern | 88.1%likely range 82.9% to 91.9%, 111 answers | 92.0%likely range 87.6% to 94.9%, 102 answers |
| Confidence and trust | 87.6%likely range 82.3% to 91.4%, 113 answers | 92.8%likely range 88.4% to 95.6%, 98 answers |
| Involvement in decisions | 90.9%likely range 85.9% to 94.3%, 102 answers | 90.5%likely range 85.7% to 93.8%, 95 answers |
| Needs met | 86.6%likely range 81.1% to 90.6%, 110 answers | 89.2%likely range 84.4% to 92.7%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 83.0% to 96.1%, 72 patients | 89.5%likely range 80.6% to 94.6%, 76 patients |
| Children at 18 months | 87.8%likely range 78.5% to 93.5%, 74 patients | 87.1%likely range 78.3% to 92.6%, 85 patients |
| Children at 5 years | 88.6%likely range 76.0% to 95.0%, 44 patients | 83.3%likely range 70.4% to 91.3%, 48 patients |
| Women aged 25 to 49 | 72.8%likely range 70.5% to 74.9%, 1,561 patients | 74.0%likely range 71.9% to 76.1%, 1,691 patients |
| Women aged 50 to 64 | 78.1%likely range 74.6% to 81.2%, 597 patients | 76.3%likely range 71.9% to 80.1%, 417 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,751August 2026 | 6,496August 2026 |
| Primary care network | South Southwark PCN | South Southwark PCN |
| Phone | 020 76399622 | 020 76393553 |
| Friends and Family Test (its own feedback) | 81.3% good or very good16 answers, June 2026 | 95.0% good or very good60 answers, June 2026 |
| Appointments (one month) | 3,418 in August 2026Same day 54.6%; face to face 37.5% | 2,288 in August 2026Same day 46.7%; face to face 56.3% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.7 qualified permanent0.7 including trainees and locums | 2.5 qualified permanent2.5 including trainees and locums2,615 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.