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Dingle Park Practice vs The Elms Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Dingle Park Practice and The Elms Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureDingle Park PracticeL8 6QPThe Elms Medical CentreL8 3SS
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.6likely range 68.7 to 79.5113 survey answers82.8likely range 73.1 to 89.0112 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.1%likely range 63.9% to 79.0%, 113 answers81.4%likely range 67.6% to 90.2%, 112 answers
Access (mean of the two below)80.2%likely range 75.8% to 84.0%86.0%likely range 83.4% to 87.7%
Appointments within two weeks of booking96.9%likely range 94.0% to 98.5%, 3,788 appointments95.5%likely range 92.9% to 97.2%, 5,686 appointments
Calls answered by the practice63.3%likely range 55.1% to 70.8%, 2,963 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone43.5%likely range 35.2% to 52.2%, 108 answers68.0%likely range 53.0% to 80.0%, 109 answers
Reception and admin team79.0%likely range 71.3% to 85.1%, 111 answers90.0%likely range 77.6% to 95.9%, 111 answers
Having a preferred professional36.1%likely range 28.3% to 44.6%, 111 answers41.6%likely range 28.2% to 56.3%, 112 answers
Seeing your preferred professional39.4%likely range 27.1% to 53.2%, 44 answers27.0%likely range 10.4% to 54.1%, 35 answers
Knowing the next step82.5%likely range 74.8% to 88.3%, 103 answers78.2%likely range 63.6% to 88.0%, 108 answers
Contacting the practice58.8%likely range 50.3% to 66.9%, 112 answers69.1%likely range 54.2% to 80.8%, 111 answers
Wait for an appointment82.1%likely range 74.1% to 88.1%, 98 answers87.8%likely range 74.3% to 94.7%, 103 answers
Being listened to81.3%likely range 73.8% to 87.1%, 110 answers84.6%likely range 70.9% to 92.5%, 108 answers
Care and concern80.5%likely range 72.8% to 86.5%, 108 answers78.2%likely range 63.6% to 88.0%, 107 answers
Confidence and trust85.0%likely range 77.9% to 90.2%, 109 answers92.3%likely range 80.2% to 97.3%, 106 answers
Involvement in decisions80.9%likely range 73.1% to 86.9%, 105 answers90.9%likely range 77.9% to 96.6%, 101 answers
Needs met83.2%likely range 75.7% to 88.8%, 106 answers79.4%likely range 65.0% to 88.9%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months70.0%likely range 57.5% to 80.1%, 60 patients82.1%likely range 73.7% to 88.2%, 106 patients
Children at 18 months71.7%likely range 58.4% to 82.0%, 53 patients80.7%likely range 71.2% to 87.6%, 88 patients
Children at 5 years72.3%likely range 58.2% to 83.1%, 47 patients63.5%likely range 52.9% to 73.0%, 85 patients
Women aged 25 to 4968.6%likely range 65.9% to 71.1%, 1,238 patients67.6%likely range 65.4% to 69.7%, 1,882 patients
Women aged 50 to 6470.9%likely range 66.4% to 75.0%, 423 patients73.8%likely range 70.8% to 76.5%, 888 patients
Facts (NHS England, not part of the grade)
Registered patients5,670August 20269,568August 2026
Primary care networkCentral Liverpool PCNCentral Liverpool PCN
Phone0151 29592280151 7275555
Friends and Family Test (its own feedback)80.0% good or very good125 answers, June 202695.9% good or very good49 answers, June 2026
Appointments (one month)4,505 in August 2026Same day 77.0%; face to face 22.6%6,364 in August 2026Same day 70.9%; face to face 31.2%
Antibiotic items per STAR-PU (one year)0.73England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.6 qualified permanent6.5 including trainees and locums1,233 patients per permanent GP7.0 qualified permanent11.2 including trainees and locums1,375 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences