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Devon Square Surgery vs Buckland Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Devon Square Surgery and Buckland Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureDevon Square SurgeryTQ12 2HHBuckland SurgeryTQ12 4HG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.7likely range 67.6 to 80.4123 survey answers77.0likely range 73.3 to 80.395 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good75.2%likely range 65.3% to 83.1%, 123 answers83.2%likely range 79.1% to 86.7%, 95 answers
Access (mean of the two below)73.4%likely range 68.8% to 77.4%62.5%likely range 54.7% to 69.6%
Appointments within two weeks of booking66.3%likely range 59.5% to 72.6%, 3,018 appointments70.7%likely range 59.8% to 79.6%, 1,194 appointments
Calls answered by the practice80.4%likely range 74.2% to 85.4%, 3,990 callsClearly higher54.3%likely range 42.9% to 65.3%, 1,510 calls
More survey questions (not part of the grade)
Getting through on the phone64.0%likely range 53.3% to 73.5%, 116 answers41.1%likely range 36.2% to 46.3%, 91 answers
Reception and admin team92.5%likely range 84.9% to 96.5%, 118 answers86.4%likely range 82.6% to 89.6%, 93 answers
Having a preferred professional36.2%likely range 26.8% to 46.7%, 119 answers39.2%likely range 34.4% to 44.2%, 96 answers
Seeing your preferred professional59.9%likely range 43.4% to 74.3%, 50 answers41.5%likely range 33.8% to 49.7%, 38 answers
Knowing the next step90.4%likely range 82.3% to 95.0%, 119 answers86.1%likely range 82.0% to 89.4%, 85 answers
Contacting the practice71.8%likely range 61.5% to 80.1%, 121 answers77.4%likely range 72.9% to 81.4%, 93 answers
Wait for an appointment61.3%likely range 50.5% to 71.1%, 114 answers58.7%likely range 53.4% to 63.9%, 85 answers
Being listened to92.3%likely range 84.6% to 96.3%, 117 answers94.4%likely range 91.4% to 96.3%, 90 answers
Care and concern95.0%likely range 88.0% to 98.0%, 116 answers90.3%likely range 86.8% to 93.0%, 90 answers
Confidence and trust97.1%likely range 91.1% to 99.1%, 119 answers90.8%likely range 87.4% to 93.4%, 91 answers
Involvement in decisions92.0%likely range 84.2% to 96.2%, 115 answers91.1%likely range 87.6% to 93.7%, 87 answers
Needs met85.2%likely range 76.1% to 91.2%, 117 answers93.8%likely range 90.8% to 95.9%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.5%likely range 87.8% to 97.6%, 91 patients100.0%likely range 87.1% to 100.0%, 26 patients
Children at 18 months89.9%likely range 81.9% to 94.6%, 89 patients97.3%likely range 86.2% to 99.5%, 37 patients
Children at 5 years90.6%likely range 82.5% to 95.2%, 85 patients95.0%likely range 83.5% to 98.6%, 40 patients
Women aged 25 to 4979.0%likely range 76.9% to 80.9%, 1,546 patients74.7%likely range 71.2% to 77.9%, 645 patients
Women aged 50 to 6483.0%likely range 80.3% to 85.3%, 875 patients80.4%likely range 75.8% to 84.3%, 337 patients
Facts (NHS England, not part of the grade)
Registered patients9,520August 20263,892August 2026
Primary care networkTempler Care Network PCNTempler Care Network PCN
Phone01626 33218201626 332813
Friends and Family Test (its own feedback)96.4% good or very good224 answers, June 2026No results for June 2026
Appointments (one month)3,500 in August 2026Same day 16.4%; face to face 62.8%1,320 in August 2026Same day 31.9%; face to face 56.2%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.81England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent7.0 including trainees and locums1,601 patients per permanent GP2.4 qualified permanent3.3 including trainees and locums1,618 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences