Wirral · Compare
Devaney Med Ctr vs Whetstone Lane Med Ctr
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Devaney Med Ctr and Whetstone Lane Med Ctr cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Devaney Med CtrCH43 5RE | Whetstone Lane Med CtrCH41 2TF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.3likely range 66.1 to 82.292 survey answers | 83.5likely range 70.6 to 91.190 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.9%likely range 61.9% to 84.6%, 92 answers | 80.4%likely range 62.0% to 91.2%, 90 answers |
| Access (mean of the two below) | 76.0%likely range 71.5% to 79.9% | 90.5%likely range 87.2% to 92.8%Clearly higher |
| Appointments within two weeks of booking | 89.6%likely range 84.7% to 93.1%, 3,085 appointments | 98.1%likely range 94.9% to 99.3%, 2,648 appointmentsClearly higher |
| Calls answered by the practice | 62.3%likely range 54.8% to 69.2%, 3,612 calls | 82.7%likely range 77.1% to 87.1%, 4,535 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.0%likely range 29.2% to 55.9%, 84 answers | 66.4%likely range 46.7% to 81.6%, 84 answers |
| Reception and admin team | 89.8%likely range 78.8% to 95.4%, 91 answers | 86.6%likely range 68.3% to 95.1%, 85 answers |
| Having a preferred professional | 19.9%likely range 11.5% to 32.2%, 95 answers | 32.9%likely range 18.2% to 51.9%, 90 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.6%likely range 68.2% to 88.9%, 93 answers | 81.4%likely range 62.7% to 91.9%, 88 answers |
| Contacting the practice | 66.8%likely range 53.6% to 77.8%, 94 answers | 64.6%likely range 45.4% to 80.0%, 88 answers |
| Wait for an appointment | 59.0%likely range 44.8% to 71.9%, 81 answers | 77.5%likely range 56.9% to 90.0%, 76 answers |
| Being listened to | 90.0%likely range 78.9% to 95.6%, 89 answers | 83.6%likely range 65.0% to 93.3%, 86 answers |
| Care and concern | 89.1%likely range 77.7% to 95.0%, 88 answers | 89.6%likely range 72.2% to 96.6%, 87 answers |
| Confidence and trust | 95.2%likely range 85.5% to 98.5%, 87 answers | 90.4%likely range 73.0% to 97.1%, 85 answers |
| Involvement in decisions | 92.0%likely range 81.2% to 96.9%, 86 answers | 87.2%likely range 68.8% to 95.5%, 83 answers |
| Needs met | 93.7%likely range 83.5% to 97.8%, 87 answers | 90.3%likely range 73.3% to 96.9%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.2%likely range 71.9% to 89.3%, 73 patients | 90.9%likely range 84.1% to 95.0%, 110 patients |
| Children at 18 months | 91.4%likely range 82.5% to 96.0%, 70 patients | 85.2%likely range 76.3% to 91.2%, 88 patients |
| Children at 5 years | 81.4%likely range 70.8% to 88.8%, 70 patients | 77.2%likely range 68.1% to 84.3%, 101 patients |
| Women aged 25 to 49 | 58.4%likely range 55.7% to 61.0%, 1,320 patients | 57.0%likely range 54.5% to 59.5%, 1,542 patients |
| Women aged 50 to 64 | 70.9%likely range 67.6% to 74.1%, 743 patients | 61.9%likely range 58.1% to 65.5%, 658 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,998August 2026 | 8,735August 2026 |
| Primary care network | Birkenhead PCN | Birkenhead PCN |
| Phone | 0151 6524281 | 0151 6479613 |
| Friends and Family Test (its own feedback) | 79.9% good or very good154 answers, June 2026 | 85.3% good or very good251 answers, June 2026 |
| Appointments (one month) | 6,045 in August 2026Same day 57.0%; face to face 77.3% | 4,038 in August 2026Same day 58.8%; face to face 59.2% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 1.03England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent9.7 including trainees and locums1,595 patients per permanent GP | 4.0 qualified permanent6.6 including trainees and locums2,184 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.