Buckinghamshire · Compare
Desborough Surgery vs Riverside Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Desborough Surgery and Riverside Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Desborough SurgeryHP11 2SD | Riverside SurgeryHP11 2RZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.3likely range 65.5 to 82.7114 survey answers | 79.3likely range 72.3 to 84.2117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.3%likely range 59.4% to 83.7%, 114 answers | 81.5%likely range 71.7% to 88.4%, 117 answers |
| Access (mean of the two below) | 79.9%likely range 75.8% to 82.9% | 73.9%likely range 70.2% to 77.4% |
| Appointments within two weeks of booking | 94.6%likely range 88.4% to 97.6%, 1,566 appointments | 97.0%likely range 94.1% to 98.5%, 3,944 appointments |
| Calls answered by the practice | 65.1%likely range 59.6% to 70.2%, 6,397 callsClearly higher | 50.8%likely range 43.9% to 57.6%, 4,199 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.7%likely range 52.3% to 78.5%, 110 answers | 71.1%likely range 60.0% to 80.2%, 107 answers |
| Reception and admin team | 83.1%likely range 70.1% to 91.2%, 113 answers | 79.0%likely range 68.6% to 86.6%, 110 answers |
| Having a preferred professional | 24.2%likely range 14.3% to 37.9%, 114 answers | 24.8%likely range 16.6% to 35.2%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.2%likely range 70.8% to 92.1%, 105 answers | 85.0%likely range 75.4% to 91.3%, 112 answers |
| Contacting the practice | 72.9%likely range 58.7% to 83.6%, 109 answers | 75.2%likely range 64.6% to 83.4%, 113 answers |
| Wait for an appointment | 73.6%likely range 59.2% to 84.3%, 105 answers | 82.2%likely range 71.6% to 89.4%, 100 answers |
| Being listened to | 87.4%likely range 75.0% to 94.1%, 111 answers | 90.2%likely range 81.6% to 95.0%, 112 answers |
| Care and concern | 79.4%likely range 65.8% to 88.5%, 111 answers | 89.8%likely range 81.1% to 94.8%, 111 answers |
| Confidence and trust | 94.7%likely range 84.3% to 98.4%, 111 answers | 88.8%likely range 79.8% to 94.1%, 110 answers |
| Involvement in decisions | 81.9%likely range 68.1% to 90.5%, 104 answers | 84.5%likely range 74.6% to 91.0%, 107 answers |
| Needs met | 91.5%likely range 80.0% to 96.7%, 109 answers | 94.2%likely range 86.7% to 97.6%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.6%likely range 84.2% to 93.3%, 173 patients | 88.3%likely range 82.7% to 92.2%, 179 patients |
| Children at 18 months | 86.1%likely range 80.1% to 90.6%, 166 patients | 86.4%likely range 80.3% to 90.9%, 162 patients |
| Children at 5 years | 90.6%likely range 85.3% to 94.1%, 170 patients | 85.9%likely range 78.9% to 90.9%, 128 patients |
| Women aged 25 to 49 | 57.7%likely range 55.8% to 59.6%, 2,567 patients | 56.9%likely range 54.9% to 58.9%, 2,347 patients |
| Women aged 50 to 64 | 69.5%likely range 66.8% to 72.2%, 1,106 patients | 64.8%likely range 61.5% to 68.0%, 835 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,969August 2026 | 11,757August 2026 |
| Primary care network | Cygnet PCN | Cygnet PCN |
| Phone | 01494 526006 | 01494 526500 |
| Friends and Family Test (its own feedback) | 92.4% good or very good250 answers, June 2026 | 98.6% good or very good219 answers, June 2026 |
| Appointments (one month) | 3,511 in August 2026Same day 41.6%; face to face 82.5% | 5,078 in August 2026Same day 65.0%; face to face 37.1% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 1.01England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.3 qualified permanent5.3 including trainees and locums2,630 patients per permanent GP | 7.2 qualified permanent7.2 including trainees and locums1,637 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.