Derby · Compare
Derwent Valley Medical Practice vs Chapel Street Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Derwent Valley Medical Practice and Chapel Street Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Derwent Valley Medical PracticeDE21 6AT | Chapel Street Medical CentreDE21 7RJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.2likely range 62.0 to 79.8105 survey answers | 71.5likely range 62.1 to 79.4111 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.7%likely range 58.3% to 83.5%, 105 answers | 65.8%likely range 52.4% to 77.0%, 111 answers |
| Access (mean of the two below) | 70.8%likely range 66.3% to 74.7% | 84.7%likely range 81.4% to 87.4%Clearly higher |
| Appointments within two weeks of booking | 78.6%likely range 71.6% to 84.3%, 2,421 appointments | 97.6%likely range 95.2% to 98.8%, 4,686 appointmentsClearly higher |
| Calls answered by the practice | 63.0%likely range 57.3% to 68.3%, 6,064 calls | 71.7%likely range 65.6% to 77.0%, 4,929 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.8%likely range 31.1% to 59.4%, 102 answers | 29.2%likely range 18.4% to 43.1%, 102 answers |
| Reception and admin team | 83.5%likely range 70.0% to 91.6%, 104 answers | 77.3%likely range 64.4% to 86.5%, 109 answers |
| Having a preferred professional | 27.9%likely range 16.9% to 42.4%, 104 answers | 37.8%likely range 25.9% to 51.3%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 15.4%likely range 5.5% to 36.5%, 43 answers |
| Knowing the next step | 71.8%likely range 57.3% to 82.8%, 104 answers | 68.4%likely range 54.4% to 79.7%, 101 answers |
| Contacting the practice | 64.5%likely range 49.8% to 76.8%, 104 answers | 57.5%likely range 44.1% to 69.9%, 109 answers |
| Wait for an appointment | 72.5%likely range 56.9% to 84.0%, 91 answers | 56.5%likely range 42.2% to 69.8%, 95 answers |
| Being listened to | 90.9%likely range 78.7% to 96.5%, 100 answers | 85.0%likely range 72.8% to 92.3%, 106 answers |
| Care and concern | 92.3%likely range 80.3% to 97.2%, 99 answers | 83.3%likely range 70.8% to 91.1%, 105 answers |
| Confidence and trust | 91.6%likely range 79.5% to 96.8%, 101 answers | 86.5%likely range 74.5% to 93.4%, 104 answers |
| Involvement in decisions | 87.7%likely range 74.3% to 94.7%, 95 answers | 92.9%likely range 82.1% to 97.4%, 99 answers |
| Needs met | 88.6%likely range 75.5% to 95.1%, 97 answers | 84.8%likely range 72.6% to 92.2%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.2%likely range 88.5% to 97.2%, 121 patients | 94.1%likely range 88.3% to 97.1%, 118 patients |
| Children at 18 months | 91.2%likely range 84.5% to 95.1%, 113 patients | 99.0%likely range 94.3% to 99.8%, 96 patients |
| Children at 5 years | 78.0%likely range 69.9% to 84.5%, 123 patients | 87.0%likely range 79.4% to 92.1%, 108 patients |
| Women aged 25 to 49 | 69.5%likely range 67.4% to 71.5%, 1,919 patients | 74.9%likely range 72.9% to 76.8%, 1,890 patients |
| Women aged 50 to 64 | 74.3%likely range 71.4% to 77.0%, 950 patients | 75.5%likely range 72.9% to 78.0%, 1,116 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,651August 2026 | 12,046August 2026 |
| Primary care network | Greater Derby PCN | Greater Derby PCN |
| Phone | 01332 224588 | 01332 680520 |
| Friends and Family Test (its own feedback) | 86.6% good or very good119 answers, June 2026 | 92.1% good or very good366 answers, June 2026 |
| Appointments (one month) | 5,097 in August 2026Same day 30.0%; face to face 75.8% | 7,535 in August 2026Same day 47.1%; face to face 60.9% |
| Antibiotic items per STAR-PU (one year) | 0.62England 0.74, April 2025 to March 2026 | 0.53England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.8 qualified permanent7.5 including trainees and locums2,001 patients per permanent GP | 5.2 qualified permanent6.3 including trainees and locums2,299 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.