Bromley · Compare
Derry Downs Surgery vs Gillmans Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Derry Downs Surgery and Gillmans Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Derry Downs SurgeryBR5 4DU | Gillmans Road SurgeryBR5 4LA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.6likely range 81.0 to 87.5100 survey answers | 88.2likely range 85.7 to 90.0127 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 84.0%likely range 79.2% to 87.8%, 100 answers | 86.9%likely range 84.5% to 89.0%, 127 answers |
| Access (mean of the two below) | 86.0%likely range 80.9% to 89.7% | 91.0%likely range 84.7% to 94.3% |
| Appointments within two weeks of booking | 98.7%likely range 93.4% to 99.8%, 1,261 appointments | 92.0%likely range 82.6% to 96.5%, 961 appointments |
| Calls answered by the practice | 73.3%likely range 64.5% to 80.5%, 2,394 calls | 90.0%likely range 81.6% to 94.8%, 1,718 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.5%likely range 68.8% to 79.4%, 95 answers | 86.7%likely range 84.3% to 88.8%, 124 answers |
| Reception and admin team | 87.9%likely range 83.5% to 91.2%, 100 answers | 90.3%likely range 88.2% to 92.1%, 125 answers |
| Having a preferred professional | 50.6%likely range 44.7% to 56.5%, 99 answers | 46.6%likely range 43.3% to 49.9%, 127 answers |
| Seeing your preferred professional | 59.9%likely range 50.6% to 68.4%, 43 answers | 52.5%likely range 47.2% to 57.9%, 50 answers |
| Knowing the next step | 90.5%likely range 86.3% to 93.5%, 96 answers | 93.4%likely range 91.5% to 94.8%, 122 answers |
| Contacting the practice | 82.5%likely range 77.5% to 86.5%, 100 answers | 87.2%likely range 84.8% to 89.2%, 125 answers |
| Wait for an appointment | 84.3%likely range 79.3% to 88.2%, 93 answers | 71.1%likely range 67.8% to 74.2%, 112 answers |
| Being listened to | 89.5%likely range 85.3% to 92.6%, 98 answers | 84.1%likely range 81.5% to 86.4%, 122 answers |
| Care and concern | 89.6%likely range 85.4% to 92.7%, 98 answers | 84.6%likely range 82.0% to 86.9%, 124 answers |
| Confidence and trust | 93.6%likely range 89.9% to 96.0%, 96 answers | 96.6%likely range 95.1% to 97.6%, 119 answers |
| Involvement in decisions | 93.0%likely range 89.2% to 95.5%, 94 answers | 94.6%likely range 92.7% to 96.0%, 113 answers |
| Needs met | 93.2%likely range 89.4% to 95.6%, 96 answers | 92.7%likely range 90.8% to 94.3%, 122 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 69.6%likely range 55.2% to 80.9%, 46 patients | 81.6%likely range 66.6% to 90.8%, 38 patients |
| Children at 18 months | 76.5%likely range 63.2% to 86.0%, 51 patients | 80.0%likely range 64.1% to 90.0%, 35 patients |
| Children at 5 years | 66.0%likely range 52.2% to 77.6%, 50 patients | 67.3%likely range 53.4% to 78.8%, 49 patients |
| Women aged 25 to 49 | 71.0%likely range 68.0% to 73.9%, 887 patients | 62.9%likely range 59.4% to 66.2%, 762 patients |
| Women aged 50 to 64 | 75.1%likely range 71.0% to 78.7%, 485 patients | 71.0%likely range 65.8% to 75.8%, 314 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,224August 2026 | 4,119August 2026 |
| Primary care network | The Crays Collaborative PCN | The Crays Collaborative PCN |
| Phone | 01689 820036 | 01689 822022 |
| Friends and Family Test (its own feedback) | 80.8% good or very good52 answers, June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 2,154 in August 2026Same day 80.7%; face to face 35.4% | 970 in August 2026Same day 40.8%; face to face 60.4% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,918 patients per permanent GP | 1.1 qualified permanent1.6 including trainees and locums3,862 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.