Epsom and Ewell · Compare
Derby Medical Centre vs Ashley Centre Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Derby Medical Centre and Ashley Centre Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Derby Medical CentreKT19 8AG | Ashley Centre SurgeryKT18 5AQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.5likely range 73.8 to 86.6124 survey answers | 80.6likely range 71.9 to 86.197 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.9%likely range 73.1% to 90.9%, 124 answers | 83.4%likely range 71.2% to 91.1%, 97 answers |
| Access (mean of the two below) | 75.8%likely range 70.9% to 80.1% | 73.8%likely range 68.4% to 78.4% |
| Appointments within two weeks of booking | 91.5%likely range 87.1% to 94.5%, 3,400 appointmentsClearly higher | 78.1%likely range 71.4% to 83.6%, 2,643 appointments |
| Calls answered by the practice | 60.0%likely range 51.3% to 68.1%, 2,675 calls | 69.4%likely range 60.9% to 76.7%, 2,657 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 30.7%likely range 19.9% to 44.1%, 100 answers | 45.9%likely range 32.2% to 60.2%, 83 answers |
| Reception and admin team | 86.9%likely range 76.1% to 93.2%, 114 answers | 85.4%likely range 72.8% to 92.7%, 89 answers |
| Having a preferred professional | 46.0%likely range 34.5% to 58.0%, 124 answers | 21.0%likely range 12.2% to 33.7%, 97 answers |
| Seeing your preferred professional | 44.1%likely range 26.6% to 63.2%, 48 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.5%likely range 80.7% to 95.6%, 117 answers | 90.6%likely range 79.6% to 96.0%, 94 answers |
| Contacting the practice | 80.7%likely range 69.4% to 88.5%, 121 answers | 76.1%likely range 62.9% to 85.6%, 95 answers |
| Wait for an appointment | 85.5%likely range 74.6% to 92.3%, 115 answers | 83.6%likely range 70.6% to 91.6%, 87 answers |
| Being listened to | 86.6%likely range 76.0% to 93.0%, 118 answers | 84.1%likely range 71.8% to 91.7%, 94 answers |
| Care and concern | 84.8%likely range 73.9% to 91.7%, 118 answers | 88.9%likely range 77.4% to 94.9%, 93 answers |
| Confidence and trust | 93.8%likely range 84.8% to 97.6%, 117 answers | 96.7%likely range 87.8% to 99.2%, 95 answers |
| Involvement in decisions | 96.4%likely range 88.0% to 99.0%, 111 answers | 95.0%likely range 85.1% to 98.5%, 91 answers |
| Needs met | 92.1%likely range 82.7% to 96.6%, 119 answers | 97.8%likely range 89.5% to 99.6%, 95 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.6%likely range 89.1% to 98.3%, 90 patients | 91.1%likely range 83.4% to 95.4%, 90 patients |
| Children at 18 months | 88.0%likely range 80.2% to 93.0%, 100 patients | 92.1%likely range 85.7% to 95.8%, 114 patients |
| Children at 5 years | 87.8%likely range 81.9% to 92.0%, 164 patients | 89.4%likely range 82.0% to 94.0%, 104 patients |
| Women aged 25 to 49 | 64.2%likely range 62.3% to 66.1%, 2,373 patients | 67.3%likely range 65.3% to 69.3%, 2,082 patients |
| Women aged 50 to 64 | 73.9%likely range 71.4% to 76.3%, 1,228 patients | 78.7%likely range 76.0% to 81.2%, 943 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,905August 2026 | 11,083August 2026 |
| Primary care network | Epsom PCN | Epsom PCN |
| Phone | 01372 726361 | 01372 723668 |
| Friends and Family Test (its own feedback) | 95.7% good or very good47 answers, June 2026 | 83.7% good or very good289 answers, June 2026 |
| Appointments (one month) | 7,498 in August 2026Same day 57.0%; face to face 38.4% | 4,402 in August 2026Same day 46.8%; face to face 45.8% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.56England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.1 qualified permanent10.9 including trainees and locums1,719 patients per permanent GP | 4.3 qualified permanent7.1 including trainees and locums2,554 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.