Lewisham · Compare
Deptford Surgery vs Deptford Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Deptford Medical Centre’s Practice Grade is clearly higher than Deptford Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Deptford SurgerySE14 6TJ | Deptford Medical CentreSE14 6TG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.9likely range 62.8 to 74.1138 survey answers | 82.3likely range 78.5 to 85.398 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 73.6%likely range 65.5% to 80.4%, 138 answers | 82.1%likely range 77.7% to 85.9%, 98 answers |
| Access (mean of the two below) | 57.8%likely range 50.6% to 64.3% | 82.5%likely range 75.1% to 87.2%Clearly higher |
| Appointments within two weeks of booking | 67.3%likely range 60.1% to 73.8%, 2,689 appointments | 94.6%likely range 84.3% to 98.3%, 727 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 70.2%likely range 59.7% to 78.9%, 1,756 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.6%likely range 56.7% to 73.5%, 127 answers | 70.5%likely range 65.2% to 75.3%, 92 answers |
| Reception and admin team | 86.3%likely range 79.2% to 91.2%, 134 answers | 88.9%likely range 85.0% to 91.8%, 97 answers |
| Having a preferred professional | 25.0%likely range 18.3% to 33.1%, 138 answers | 51.1%likely range 45.7% to 56.4%, 98 answers |
| Seeing your preferred professional | 38.2%likely range 23.0% to 56.2%, 33 answers | 53.8%likely range 46.4% to 61.1%, 52 answers |
| Knowing the next step | 88.6%likely range 81.8% to 93.1%, 131 answers | 89.4%likely range 85.6% to 92.3%, 96 answers |
| Contacting the practice | 73.7%likely range 65.5% to 80.6%, 135 answers | 82.5%likely range 78.1% to 86.2%, 98 answers |
| Wait for an appointment | 49.9%likely range 40.8% to 58.9%, 121 answers | 72.9%likely range 67.7% to 77.5%, 92 answers |
| Being listened to | 87.0%likely range 80.0% to 91.9%, 132 answers | 90.1%likely range 86.3% to 92.9%, 95 answers |
| Care and concern | 79.8%likely range 71.8% to 85.9%, 130 answers | 88.5%likely range 84.6% to 91.5%, 96 answers |
| Confidence and trust | 87.3%likely range 80.2% to 92.1%, 129 answers | 94.9%likely range 91.9% to 96.8%, 94 answers |
| Involvement in decisions | 82.3%likely range 74.5% to 88.2%, 125 answers | 89.9%likely range 86.1% to 92.8%, 93 answers |
| Needs met | 83.4%likely range 75.9% to 88.9%, 132 answers | 96.0%likely range 93.1% to 97.7%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.7%likely range 80.2% to 91.3%, 143 patients | 83.3%likely range 66.4% to 92.7%, 30 patients |
| Children at 18 months | 82.2%likely range 74.3% to 88.1%, 118 patients | 87.9%likely range 72.7% to 95.2%, 33 patients |
| Children at 5 years | 64.7%likely range 54.1% to 74.0%, 85 patients | 78.8%likely range 62.2% to 89.3%, 33 patients |
| Women aged 25 to 49 | 65.1%likely range 63.6% to 66.5%, 3,940 patients | 65.7%likely range 62.4% to 68.9%, 802 patients |
| Women aged 50 to 64 | 78.5%likely range 74.5% to 82.0%, 456 patients | 78.2%likely range 73.0% to 82.6%, 284 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,018August 2026 | 4,117August 2026 |
| Primary care network | North Lewisham PCN | North Lewisham PCN |
| Phone | 020 86941331 | 020 86920033 |
| Friends and Family Test (its own feedback) | 92.0% good or very good88 answers, June 2026 | 87.5% good or very good8 answers, June 2026 |
| Appointments (one month) | 2,816 in August 2026Same day 30.4%; face to face 80.6% | 1,814 in August 2026Same day 32.2%; face to face 58.9% |
| Antibiotic items per STAR-PU (one year) | 0.25England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent2.8 including trainees and locums3,935 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums3,860 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.