Newcastle upon Tyne · Compare
Denton Park Medical Group vs Westerhope Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Denton Park Medical Group’s Practice Grade is clearly higher than Westerhope Medical Group’s: its likely range lies wholly above.
Side by side
| Measure | Denton Park Medical GroupNE5 2QW | Westerhope Medical GroupNE5 2LH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.4likely range 75.0 to 81.5158 survey answersClearly higher | 59.9likely range 47.9 to 71.0104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 78.9%likely range 74.3% to 83.0%, 158 answersClearly higher | 55.9%likely range 38.8% to 71.7%, 104 answers |
| Access (mean of the two below) | 77.1%likely range 73.0% to 80.5%Clearly higher | 69.1%likely range 65.6% to 72.2% |
| Appointments within two weeks of booking | 78.1%likely range 71.8% to 83.2%, 3,077 appointments | 91.1%likely range 86.5% to 94.3%, 3,180 appointmentsClearly higher |
| Calls answered by the practice | 76.0%likely range 70.7% to 80.6%, 5,958 callsClearly higher | 46.9%likely range 41.7% to 52.2%, 7,130 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.8%likely range 51.3% to 62.1%, 153 answers | 37.5%likely range 22.5% to 55.5%, 98 answers |
| Reception and admin team | 87.7%likely range 83.7% to 90.8%, 156 answers | 71.3%likely range 53.1% to 84.5%, 96 answers |
| Having a preferred professional | 34.9%likely range 30.0% to 40.2%, 157 answers | 14.7%likely range 6.3% to 31.0%, 104 answers |
| Seeing your preferred professional | 34.7%likely range 26.5% to 44.0%, 54 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%likely range 82.4% to 89.9%, 153 answers | 77.9%likely range 59.8% to 89.3%, 94 answers |
| Contacting the practice | 74.9%likely range 70.0% to 79.3%, 157 answers | 49.0%likely range 32.2% to 66.1%, 99 answers |
| Wait for an appointment | 63.8%likely range 58.2% to 69.1%, 139 answers | 35.4%likely range 19.9% to 54.8%, 85 answers |
| Being listened to | 85.6%likely range 81.4% to 89.0%, 154 answers | 70.6%likely range 52.2% to 84.1%, 94 answers |
| Care and concern | 83.1%likely range 78.6% to 86.8%, 152 answers | 69.6%likely range 51.4% to 83.3%, 96 answers |
| Confidence and trust | 92.8%likely range 89.5% to 95.2%, 153 answers | 88.1%likely range 71.6% to 95.6%, 96 answers |
| Involvement in decisions | 96.5%likely range 93.9% to 98.0%, 149 answers | 82.0%likely range 64.1% to 92.0%, 93 answers |
| Needs met | 95.0%likely range 92.0% to 96.9%, 153 answers | 86.6%likely range 69.6% to 94.8%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.9%likely range 81.6% to 95.8%, 66 patients | 89.1%likely range 82.6% to 93.4%, 129 patients |
| Children at 18 months | 90.5%likely range 80.7% to 95.6%, 63 patients | 86.4%likely range 79.1% to 91.5%, 118 patients |
| Children at 5 years | 86.6%likely range 77.6% to 92.3%, 82 patients | 86.0%likely range 80.1% to 90.4%, 172 patients |
| Women aged 25 to 49 | 75.0%likely range 72.5% to 77.3%, 1,215 patients | 65.0%likely range 63.1% to 66.9%, 2,460 patients |
| Women aged 50 to 64 | 74.0%likely range 70.4% to 77.3%, 631 patients | 69.6%likely range 66.8% to 72.3%, 1,060 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,558August 2026 | 13,615August 2026 |
| Primary care network | Newcastle Outer West PCN | Newcastle Outer West PCN |
| Phone | 0191 2295800 | 0191 2437000 |
| Friends and Family Test (its own feedback) | 100.0% good or very good8 answers, June 2026 | 91.8% good or very good367 answers, June 2026 |
| Appointments (one month) | 3,629 in August 2026Same day 49.1%; face to face 61.6% | 7,437 in August 2026Same day 56.9%; face to face 53.2% |
| Antibiotic items per STAR-PU (one year) | 1.06England 0.74, April 2025 to March 2026 | 1.05England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent3.6 including trainees and locums2,107 patients per permanent GP | 7.4 qualified permanent7.4 including trainees and locums1,830 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.