Thurrock · Compare
Dell Medical Centre vs Kadim Primecare Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dell Medical Centre’s Practice Grade is clearly higher than Kadim Primecare Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Dell Medical CentreRM17 5HB | Kadim Primecare Medical CentreRM17 6DB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 91.8likely range 87.5 to 94.489 survey answersClearly higher | 76.7likely range 73.6 to 79.0113 survey answers |
| Label (against the England average) | Clearly above the England average | No label |
| Patients who describe the practice as good | 92.7%likely range 86.9% to 96.1%, 89 answersClearly higher | 71.6%likely range 69.1% to 74.0%, 113 answers |
| Access (mean of the two below) | 89.6%likely range 84.3% to 92.7% | 88.5%likely range 79.9% to 93.5% |
| Appointments within two weeks of booking | 97.8%likely range 90.3% to 99.5%, 912 appointments | 98.6%likely range 90.0% to 99.8%, 712 appointments |
| Calls answered by the practice | 81.4%likely range 73.8% to 87.2%, 2,687 calls | 78.2%likely range 63.3% to 88.2%, 832 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.9%likely range 77.5% to 90.1%, 86 answers | 68.1%likely range 65.4% to 70.6%, 108 answers |
| Reception and admin team | 97.1%likely range 92.6% to 98.9%, 87 answers | 84.6%likely range 82.5% to 86.4%, 110 answers |
| Having a preferred professional | 26.7%likely range 19.8% to 35.0%, 88 answers | 23.1%likely range 20.9% to 25.5%, 113 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 97.2%likely range 92.6% to 99.0%, 87 answers | 71.9%likely range 69.2% to 74.4%, 99 answers |
| Contacting the practice | 90.0%likely range 83.6% to 94.1%, 88 answers | 60.7%likely range 58.0% to 63.5%, 105 answers |
| Wait for an appointment | 90.3%likely range 83.7% to 94.5%, 82 answers | 66.1%likely range 63.1% to 68.9%, 90 answers |
| Being listened to | 97.1%likely range 92.5% to 98.9%, 88 answers | 81.7%likely range 79.4% to 83.7%, 107 answers |
| Care and concern | 86.9%likely range 80.0% to 91.7%, 88 answers | 82.5%likely range 80.2% to 84.5%, 105 answers |
| Confidence and trust | 94.6%likely range 89.1% to 97.4%, 85 answers | 87.2%likely range 85.2% to 88.9%, 105 answers |
| Involvement in decisions | 94.6%likely range 88.9% to 97.4%, 82 answers | 88.5%likely range 86.5% to 90.3%, 98 answers |
| Needs met | 92.7%likely range 86.8% to 96.1%, 86 answers | 87.6%likely range 85.7% to 89.4%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 81.2% to 96.8%, 50 patients | 95.5%likely range 78.2% to 99.2%, 22 patients |
| Children at 18 months | 79.0%likely range 67.4% to 87.3%, 62 patients | 100.0%likely range 74.1% to 100.0%, 11 patients |
| Children at 5 years | 75.4%likely range 63.7% to 84.2%, 65 patients | 83.3%likely range 55.2% to 95.3%, 12 patients |
| Women aged 25 to 49 | 75.6%likely range 72.7% to 78.3%, 886 patients | 69.8%likely range 64.9% to 74.2%, 377 patients |
| Women aged 50 to 64 | 83.8%likely range 80.1% to 86.9%, 451 patients | 75.7%likely range 69.0% to 81.3%, 185 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,352August 2026 | 2,222August 2026 |
| Primary care network | Grays PCN | Grays PCN |
| Phone | 0844 4773125 | 01375 373322 |
| Friends and Family Test (its own feedback) | 99.2% good or very good130 answers, June 2026 | 100.0% good or very good15 answers, June 2026 |
| Appointments (one month) | 2,116 in August 2026Same day 49.5%; face to face 65.8% | 877 in August 2026Same day 50.1%; face to face 68.2% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.8 qualified permanent3.5 including trainees and locums2,978 patients per permanent GP | 0.7 qualified permanent0.7 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.