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Blackburn with Darwen · Compare

Darwen Healthcare vs Spring-Fenisco Healthlink

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Darwen Healthcare and Spring-Fenisco Healthlink cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

Add a third practiceAll practices in Blackburn with Darwen

Side by side

MeasureDarwen HealthcareBB3 1PYSpring-Fenisco HealthlinkBB3 1BZ
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.4likely range 73.4 to 88.2124 survey answers82.5likely range 79.1 to 85.2114 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good89.1%likely range 74.8% to 95.8%, 124 answers87.0%likely range 83.5% to 89.9%, 114 answers
Access (mean of the two below)70.1%likely range 66.7% to 73.0%71.8%likely range 64.2% to 77.7%
Appointments within two weeks of booking83.2%likely range 77.8% to 87.5%, 3,540 appointments75.2%likely range 62.2% to 84.9%, 811 appointments
Calls answered by the practice56.8%likely range 52.7% to 60.8%, 12,013 calls68.3%likely range 60.6% to 75.1%, 3,229 calls
More survey questions (not part of the grade)
Getting through on the phone81.6%likely range 65.3% to 91.3%, 116 answers87.5%likely range 83.8% to 90.4%, 106 answers
Reception and admin team91.7%likely range 78.0% to 97.2%, 124 answers95.1%likely range 92.7% to 96.8%, 114 answers
Having a preferred professional32.9%likely range 19.7% to 49.5%, 123 answers48.4%likely range 43.6% to 53.2%, 113 answers
Seeing your preferred professional49.5%likely range 25.7% to 73.5%, 47 answers71.4%likely range 63.7% to 78.0%, 43 answers
Knowing the next step89.7%likely range 74.9% to 96.2%, 116 answers90.5%likely range 87.3% to 93.0%, 111 answers
Contacting the practice86.1%likely range 70.9% to 94.0%, 121 answers88.8%likely range 85.4% to 91.5%, 113 answers
Wait for an appointment84.5%likely range 68.4% to 93.2%, 113 answers84.0%likely range 79.8% to 87.5%, 96 answers
Being listened to88.3%likely range 73.5% to 95.4%, 120 answers91.0%likely range 87.7% to 93.4%, 107 answers
Care and concern89.3%likely range 74.6% to 95.9%, 119 answers90.5%likely range 87.2% to 93.0%, 107 answers
Confidence and trust95.7%likely range 83.1% to 99.0%, 119 answers95.5%likely range 93.0% to 97.1%, 109 answers
Involvement in decisions91.0%likely range 76.6% to 96.9%, 116 answers93.6%likely range 90.7% to 95.7%, 103 answers
Needs met91.4%likely range 77.4% to 97.0%, 121 answers91.8%likely range 88.7% to 94.1%, 109 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.5%likely range 83.1% to 93.6%, 133 patients89.5%likely range 75.9% to 95.8%, 38 patients
Children at 18 months89.2%likely range 83.2% to 93.2%, 148 patients88.1%likely range 75.0% to 94.8%, 42 patients
Children at 5 years95.6%likely range 90.8% to 98.0%, 137 patients78.4%likely range 62.8% to 88.6%, 37 patients
Women aged 25 to 4975.9%likely range 74.2% to 77.6%, 2,539 patients75.9%likely range 72.5% to 79.1%, 644 patients
Women aged 50 to 6478.0%likely range 75.7% to 80.2%, 1,296 patients82.4%likely range 78.3% to 85.8%, 392 patients
Facts (NHS England, not part of the grade)
Registered patients14,817August 20264,218August 2026
Primary care networkDarwen PCNDarwen PCN
Phone01254 96464001254 282870
Friends and Family Test (its own feedback)94.0% good or very good50 answers, June 202693.9% good or very good49 answers, June 2026
Appointments (one month)5,176 in August 2026Same day 45.9%; face to face 61.7%1,444 in August 2026Same day 58.3%; face to face 42.3%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.59England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.4 qualified permanent14.0 including trainees and locums2,010 patients per permanent GP5.7 qualified permanent6.8 including trainees and locums739 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences