Manchester · Compare
Dam Head Medical Centre vs Charlestown Md
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Dam Head Medical Centre and Charlestown Md cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Dam Head Medical CentreM9 7HD | Charlestown MdM9 7ED |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.2likely range 74.0 to 79.7114 survey answers | 76.1likely range 70.6 to 80.892 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.9%likely range 72.8% to 78.7%, 114 answers | 70.9%likely range 63.4% to 77.4%, 92 answers |
| Access (mean of the two below) | 80.0%likely range 72.3% to 85.5% | 88.1%likely range 82.8% to 91.6% |
| Appointments within two weeks of booking | 88.2%likely range 77.6% to 94.1%, 912 appointments | 98.6%likely range 92.9% to 99.7%, 1,195 appointments |
| Calls answered by the practice | 71.8%likely range 60.4% to 81.0%, 1,456 calls | 77.5%likely range 68.6% to 84.4%, 2,190 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.2%likely range 61.7% to 68.5%, 107 answers | 47.1%likely range 39.1% to 55.2%, 84 answers |
| Reception and admin team | 90.4%likely range 88.1% to 92.3%, 112 answers | 76.6%likely range 69.3% to 82.6%, 89 answers |
| Having a preferred professional | 28.2%likely range 25.2% to 31.4%, 115 answers | 33.7%likely range 26.8% to 41.4%, 90 answers |
| Seeing your preferred professional | 72.0%likely range 65.3% to 77.9%, 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.2%likely range 74.0% to 80.1%, 105 answers | 70.4%likely range 62.7% to 77.1%, 88 answers |
| Contacting the practice | 72.9%likely range 69.7% to 76.0%, 111 answers | 63.7%likely range 55.9% to 70.8%, 91 answers |
| Wait for an appointment | 74.3%likely range 70.9% to 77.4%, 98 answers | 53.2%likely range 44.8% to 61.5%, 77 answers |
| Being listened to | 84.8%likely range 82.1% to 87.2%, 107 answers | 90.7%likely range 85.2% to 94.3%, 91 answers |
| Care and concern | 89.8%likely range 87.4% to 91.8%, 107 answers | 92.2%likely range 86.8% to 95.4%, 90 answers |
| Confidence and trust | 89.8%likely range 87.4% to 91.8%, 107 answers | 97.0%likely range 92.8% to 98.8%, 86 answers |
| Involvement in decisions | 85.5%likely range 82.7% to 87.9%, 104 answers | 91.8%likely range 86.1% to 95.3%, 81 answers |
| Needs met | 87.6%likely range 85.0% to 89.8%, 105 answers | 93.9%likely range 88.9% to 96.7%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 55.2%likely range 37.5% to 71.6%, 29 patients | 77.8%likely range 65.1% to 86.8%, 54 patients |
| Children at 18 months | 81.5%likely range 63.3% to 91.8%, 27 patients | 86.9%likely range 76.2% to 93.2%, 61 patients |
| Children at 5 years | 88.9%likely range 71.9% to 96.1%, 27 patients | 76.1%likely range 64.7% to 84.7%, 67 patients |
| Women aged 25 to 49 | 66.9%likely range 62.5% to 71.0%, 465 patients | 61.0%likely range 58.0% to 64.0%, 1,013 patients |
| Women aged 50 to 64 | 76.4%likely range 70.0% to 81.8%, 195 patients | 68.7%likely range 63.2% to 73.7%, 297 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,686August 2026 | 5,138August 2026 |
| Primary care network | H-Blackley Harpurhey & Charlestown PCN | H-Blackley Harpurhey & Charlestown PCN |
| Phone | 0161 7209744 | 01612 415309 |
| Friends and Family Test (its own feedback) | 97.3% good or very good111 answers, June 2026 | 100.0% good or very good23 answers, June 2026 |
| Appointments (one month) | 983 in August 2026Same day 40.6%; face to face 45.6% | 2,021 in August 2026Same day 46.0%; face to face 73.0% |
| Antibiotic items per STAR-PU (one year) | 1.10England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.1 qualified permanent0.1 including trainees and locums | 1.1 qualified permanent1.1 including trainees and locums4,588 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.