Sefton · Compare
Cumberland House Surgery vs Christiana Hartley Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cumberland House Surgery and Christiana Hartley Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cumberland House SurgeryPR8 6PQ | Christiana Hartley Medical PracticePR8 6PL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.4likely range 64.6 to 88.990 survey answers | 84.3likely range 76.4 to 89.6128 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 80.2%likely range 57.7% to 92.3%, 90 answers | 82.3%likely range 71.1% to 89.8%, 128 answers |
| Access (mean of the two below) | 80.7%likely range 77.2% to 83.7% | 88.7%likely range 85.3% to 91.0%Clearly higher |
| Appointments within two weeks of booking | 82.5%likely range 78.4% to 85.9%, 6,018 appointments | 92.7%likely range 87.6% to 95.8%, 2,407 appointmentsClearly higher |
| Calls answered by the practice | 78.9%likely range 73.1% to 83.7%, 4,650 calls | 84.5%likely range 80.2% to 88.0%, 6,887 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.5%likely range 30.7% to 73.4%, 83 answers | 74.7%likely range 62.6% to 83.8%, 126 answers |
| Reception and admin team | 75.1%likely range 52.0% to 89.3%, 87 answers | 87.3%likely range 76.9% to 93.5%, 128 answers |
| Having a preferred professional | 30.7%likely range 14.6% to 53.3%, 90 answers | 42.5%likely range 31.1% to 54.8%, 129 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 65.5%likely range 45.3% to 81.4%, 49 answers |
| Knowing the next step | 84.5%likely range 61.5% to 94.9%, 83 answers | 88.9%likely range 78.7% to 94.6%, 126 answers |
| Contacting the practice | 74.3%likely range 51.4% to 88.8%, 88 answers | 83.7%likely range 72.6% to 90.9%, 127 answers |
| Wait for an appointment | 84.8%likely range 61.1% to 95.2%, 79 answers | 79.7%likely range 67.7% to 88.1%, 119 answers |
| Being listened to | 88.6%likely range 66.6% to 96.8%, 86 answers | 89.2%likely range 78.8% to 94.8%, 122 answers |
| Care and concern | 89.3%likely range 67.6% to 97.1%, 86 answers | 86.2%likely range 75.4% to 92.7%, 124 answers |
| Confidence and trust | 94.5%likely range 73.6% to 99.1%, 83 answers | 95.4%likely range 86.9% to 98.5%, 123 answers |
| Involvement in decisions | 94.7%likely range 73.0% to 99.2%, 78 answers | 93.2%likely range 83.8% to 97.3%, 121 answers |
| Needs met | 95.0%likely range 74.5% to 99.2%, 84 answers | 92.1%likely range 82.6% to 96.7%, 123 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.8%likely range 81.0% to 93.6%, 98 patients | 92.2%likely range 84.8% to 96.2%, 90 patients |
| Children at 18 months | 85.0%likely range 76.7% to 90.7%, 100 patients | 86.3%likely range 77.0% to 92.1%, 80 patients |
| Children at 5 years | 85.2%likely range 77.3% to 90.7%, 108 patients | 89.5%likely range 82.2% to 94.0%, 105 patients |
| Women aged 25 to 49 | 68.5%likely range 66.4% to 70.5%, 1,972 patients | 74.9%likely range 72.7% to 77.0%, 1,527 patients |
| Women aged 50 to 64 | 75.0%likely range 72.5% to 77.4%, 1,193 patients | 77.4%likely range 74.7% to 79.9%, 993 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,460August 2026 | 10,761August 2026 |
| Primary care network | Southport & Formby PCN | Southport & Formby PCN |
| Phone | 01704 501500 | 01704 531114 |
| Friends and Family Test (its own feedback) | 89.5% good or very good229 answers, June 2026 | 91.2% good or very good148 answers, June 2026 |
| Appointments (one month) | 6,793 in August 2026Same day 61.4%; face to face 31.6% | 5,343 in August 2026Same day 30.3%; face to face 48.0% |
| Antibiotic items per STAR-PU (one year) | 1.03England 0.74, April 2025 to March 2026 | 0.99England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.7 qualified permanent6.4 including trainees and locums2,173 patients per permanent GP | 2.2 qualified permanent2.4 including trainees and locums4,921 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.