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Culverhay Surgery vs Chipping Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Culverhay Surgery and Chipping Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCulverhay SurgeryGL12 7LSChipping SurgeryGL12 7BD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.2likely range 65.6 to 90.591 survey answers77.2likely range 69.8 to 82.6120 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good85.5%likely range 60.3% to 95.8%, 91 answers80.1%likely range 69.6% to 87.6%, 120 answers
Access (mean of the two below)77.7%likely range 74.9% to 80.1%Clearly higher70.4%likely range 66.2% to 74.2%
Appointments within two weeks of booking76.9%likely range 72.9% to 80.5%, 7,099 appointments79.3%likely range 73.2% to 84.4%, 3,036 appointments
Calls answered by the practice78.3%likely range 74.5% to 81.6%, 10,912 callsClearly higher61.4%likely range 55.5% to 66.9%, 5,801 calls
More survey questions (not part of the grade)
Getting through on the phone79.0%likely range 52.3% to 92.8%, 85 answers76.4%likely range 65.2% to 84.8%, 113 answers
Reception and admin team94.2%likely range 70.4% to 99.1%, 89 answers89.9%likely range 80.9% to 95.0%, 117 answers
Having a preferred professional27.6%likely range 11.3% to 53.3%, 91 answers34.6%likely range 24.8% to 46.0%, 120 answers
Seeing your preferred professionalNot shown: fewer than 30 answers41.4%likely range 25.1% to 59.7%, 46 answers
Knowing the next step92.9%likely range 68.2% to 98.8%, 86 answers85.4%likely range 75.4% to 91.8%, 116 answers
Contacting the practice82.1%likely range 56.2% to 94.2%, 89 answers80.0%likely range 69.4% to 87.6%, 117 answers
Wait for an appointment71.0%likely range 43.5% to 88.6%, 79 answers62.9%likely range 51.0% to 73.4%, 110 answers
Being listened to85.9%likely range 60.3% to 96.1%, 88 answers81.0%likely range 70.4% to 88.4%, 117 answers
Care and concern85.8%likely range 59.9% to 96.1%, 87 answers79.6%likely range 68.9% to 87.3%, 117 answers
Confidence and trust93.3%likely range 69.1% to 98.9%, 88 answers99.1%likely range 93.3% to 99.9%, 117 answers
Involvement in decisions90.0%likely range 63.6% to 97.9%, 81 answers95.4%likely range 87.3% to 98.4%, 105 answers
Needs met92.4%likely range 67.9% to 98.6%, 88 answers81.4%likely range 70.8% to 88.8%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.1%likely range 91.2% to 98.3%, 128 patients97.5%likely range 91.4% to 99.3%, 81 patients
Children at 18 months94.3%likely range 89.2% to 97.1%, 141 patients95.2%likely range 88.3% to 98.1%, 83 patients
Children at 5 years94.2%likely range 89.6% to 96.8%, 171 patients95.3%likely range 88.6% to 98.2%, 86 patients
Women aged 25 to 4977.9%likely range 76.2% to 79.4%, 2,575 patients80.7%likely range 78.6% to 82.7%, 1,432 patients
Women aged 50 to 6480.5%likely range 78.7% to 82.3%, 1,858 patients82.9%likely range 80.4% to 85.1%, 1,011 patients
Facts (NHS England, not part of the grade)
Registered patients18,199August 20269,985August 2026
Primary care networkBerkeley Vale PCNBerkeley Vale PCN
Phone01453 84389301453 842214
Friends and Family Test (its own feedback)96.5% good or very good607 answers, June 2026100.0% good or very good18 answers, June 2026
Appointments (one month)10,058 in August 2026Same day 39.9%; face to face 42.9%6,169 in August 2026Same day 38.8%; face to face 62.3%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.76England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.2 qualified permanent10.1 including trainees and locums1,975 patients per permanent GP5.1 qualified permanent6.2 including trainees and locums1,944 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences