Slough · Compare
Crosby House Surgery vs Herschel Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Crosby House Surgery and Herschel Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Crosby House SurgerySL1 3NY | Herschel Medical CentreSL1 1TT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 63.5 to 86.575 survey answers | 76.5likely range 55.2 to 86.676 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 73.0%likely range 53.6% to 86.4%, 75 answers | 79.5%likely range 49.1% to 93.9%, 76 answers |
| Access (mean of the two below) | 86.5%likely range 83.1% to 89.2%Clearly higher | 69.4%likely range 67.2% to 71.4% |
| Appointments within two weeks of booking | 98.2%likely range 95.1% to 99.3%, 2,991 appointments | 97.0%likely range 94.6% to 98.3%, 5,357 appointments |
| Calls answered by the practice | 74.8%likely range 68.8% to 80.0%, 4,779 callsClearly higher | 41.8%likely range 38.1% to 45.5%, 14,405 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 52.4%likely range 33.6% to 70.6%, 72 answers | 45.7%likely range 20.0% to 73.9%, 68 answers |
| Reception and admin team | 69.6%likely range 50.3% to 83.9%, 76 answers | 85.4%likely range 55.2% to 96.5%, 76 answers |
| Having a preferred professional | 38.3%likely range 22.1% to 57.6%, 75 answers | 30.7%likely range 11.4% to 60.6%, 75 answers |
| Seeing your preferred professional | 42.6%likely range 19.5% to 69.4%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.9%likely range 61.1% to 92.0%, 69 answers | 71.1%likely range 41.2% to 89.6%, 76 answers |
| Contacting the practice | 65.9%likely range 46.4% to 81.1%, 75 answers | 72.2%likely range 42.2% to 90.2%, 76 answers |
| Wait for an appointment | 70.3%likely range 48.8% to 85.5%, 62 answers | 83.8%likely range 51.6% to 96.1%, 68 answers |
| Being listened to | 83.4%likely range 64.5% to 93.3%, 73 answers | 85.7%likely range 54.6% to 96.7%, 72 answers |
| Care and concern | 80.9%likely range 61.9% to 91.6%, 75 answers | 85.3%likely range 54.4% to 96.6%, 73 answers |
| Confidence and trust | 93.7%likely range 77.0% to 98.5%, 73 answers | 80.6%likely range 49.4% to 94.7%, 72 answers |
| Involvement in decisions | 90.9%likely range 72.6% to 97.4%, 68 answers | 89.9%likely range 58.4% to 98.3%, 69 answers |
| Needs met | 87.1%likely range 68.4% to 95.4%, 71 answers | 96.5%likely range 67.5% to 99.7%, 73 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.5%likely range 77.0% to 88.5%, 158 patients | 89.0%likely range 84.4% to 92.3%, 245 patients |
| Children at 18 months | 87.7%likely range 81.2% to 92.2%, 138 patients | 84.3%likely range 79.1% to 88.4%, 236 patients |
| Children at 5 years | 90.3%likely range 84.6% to 94.0%, 155 patients | 86.1%likely range 81.2% to 89.8%, 251 patients |
| Women aged 25 to 49 | 60.5%likely range 58.4% to 62.6%, 2,038 patients | 55.9%likely range 54.3% to 57.4%, 4,032 patients |
| Women aged 50 to 64 | 75.5%likely range 72.2% to 78.5%, 710 patients | 74.6%likely range 72.1% to 76.9%, 1,251 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,354August 2026 | 18,773August 2026 |
| Primary care network | Central Slough Network PCN | Central Slough Network PCN |
| Phone | 01753 823280 | 01753 520643 |
| Friends and Family Test (its own feedback) | 92.5% good or very good67 answers, June 2026 | 88.7% good or very good248 answers, June 2026 |
| Appointments (one month) | 4,156 in August 2026Same day 57.5%; face to face 52.2% | 6,865 in August 2026Same day 62.4%; face to face 40.3% |
| Antibiotic items per STAR-PU (one year) | 0.55England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.1 qualified permanent8.9 including trainees and locums1,855 patients per permanent GP | 4.6 qualified permanent6.5 including trainees and locums4,046 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.