Kirklees · Compare
Croft Medical Centre vs Birkby Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Birkby Health Centre’s Practice Grade is clearly higher than Croft Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Croft Medical CentreHD2 2RU | Birkby Health CentreHD2 2YD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.5likely range 67.4 to 77.1102 survey answers | 87.0likely range 83.5 to 89.677 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 66.0%likely range 58.9% to 72.4%, 102 answers | 88.7%likely range 84.3% to 91.9%, 77 answersClearly higher |
| Access (mean of the two below) | 87.6%likely range 83.4% to 90.7% | 82.9%likely range 77.5% to 87.1% |
| Appointments within two weeks of booking | 96.1%likely range 92.3% to 98.0%, 2,936 appointments | 96.5%likely range 91.4% to 98.7%, 1,739 appointments |
| Calls answered by the practice | 78.9%likely range 71.5% to 84.9%, 2,938 calls | 69.1%likely range 59.6% to 77.3%, 2,119 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.9%likely range 38.6% to 53.4%, 94 answers | 79.9%likely range 74.7% to 84.3%, 76 answers |
| Reception and admin team | 69.9%likely range 62.9% to 76.1%, 100 answers | 89.9%likely range 85.7% to 92.9%, 77 answers |
| Having a preferred professional | 41.4%likely range 34.5% to 48.6%, 102 answers | 41.8%likely range 36.0% to 47.8%, 76 answers |
| Seeing your preferred professional | 41.3%likely range 30.1% to 53.5%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 76.4%likely range 69.3% to 82.2%, 91 answers | 85.4%likely range 80.6% to 89.2%, 74 answers |
| Contacting the practice | 62.6%likely range 55.3% to 69.4%, 99 answers | 84.0%likely range 79.2% to 87.9%, 76 answers |
| Wait for an appointment | 52.2%likely range 43.9% to 60.4%, 77 answers | 81.9%likely range 76.6% to 86.3%, 69 answers |
| Being listened to | 73.7%likely range 66.7% to 79.7%, 96 answers | 93.4%likely range 89.8% to 95.8%, 77 answers |
| Care and concern | 74.7%likely range 67.8% to 80.6%, 96 answers | 87.6%likely range 83.1% to 91.0%, 76 answers |
| Confidence and trust | 91.2%likely range 86.0% to 94.6%, 94 answers | 98.3%likely range 95.9% to 99.3%, 75 answers |
| Involvement in decisions | 86.7%likely range 80.7% to 91.1%, 91 answers | 94.8%likely range 91.3% to 96.9%, 72 answers |
| Needs met | 85.4%likely range 79.2% to 90.1%, 89 answers | 95.8%likely range 92.7% to 97.7%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.8%likely range 76.1% to 90.7%, 92 patients | 78.2%likely range 65.6% to 87.1%, 55 patients |
| Children at 18 months | 77.9%likely range 68.6% to 85.1%, 95 patients | 80.0%likely range 67.0% to 88.8%, 50 patients |
| Children at 5 years | 73.9%likely range 65.0% to 81.1%, 111 patients | 75.5%likely range 62.4% to 85.1%, 53 patients |
| Women aged 25 to 49 | 54.8%likely range 52.0% to 57.5%, 1,234 patients | 56.5%likely range 52.7% to 60.3%, 646 patients |
| Women aged 50 to 64 | 73.5%likely range 68.7% to 77.8%, 351 patients | 71.9%likely range 65.5% to 77.5%, 210 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,829August 2026 | 3,623August 2026 |
| Primary care network | Greenwood PCN | Greenwood PCN |
| Phone | 01484 440840 | 01484 519911 |
| Friends and Family Test (its own feedback) | 83.8% good or very good259 answers, June 2026 | 100.0% good or very good13 answers, June 2026 |
| Appointments (one month) | 4,715 in August 2026Same day 39.1%; face to face 82.0% | 2,755 in August 2026Same day 54.5%; face to face 84.2% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent1.0 including trainees and locums6,829 patients per permanent GP | 0.9 qualified permanent0.9 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.