Colchester · Compare
Creffield Medical Group vs Turner Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Creffield Medical Group and Turner Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Creffield Medical GroupCO2 7GH | Turner Road SurgeryCO4 5JR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 52.4 to 89.5110 survey answers | 76.7likely range 69.6 to 82.2117 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.3%likely range 39.8% to 92.7%, 110 answers | 75.4%likely range 65.6% to 83.1%, 117 answers |
| Access (mean of the two below) | 81.7%likely range 79.1% to 84.0% | 79.6%likely range 73.5% to 83.3% |
| Appointments within two weeks of booking | 96.0%likely range 93.3% to 97.7%, 4,922 appointments | 94.3%likely range 84.4% to 98.1%, 792 appointments |
| Calls answered by the practice | 67.3%likely range 62.8% to 71.5%, 9,189 calls | 64.8%likely range 57.7% to 71.2%, 3,964 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.9%likely range 16.8% to 76.6%, 97 answers | 60.2%likely range 49.7% to 69.8%, 113 answers |
| Reception and admin team | 88.0%likely range 52.2% to 98.0%, 106 answers | 87.2%likely range 78.7% to 92.6%, 116 answers |
| Having a preferred professional | 24.2%likely range 6.7% to 58.8%, 110 answers | 25.6%likely range 17.7% to 35.4%, 117 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 71.6%likely range 36.7% to 91.6%, 104 answers | 88.7%likely range 80.3% to 93.7%, 113 answers |
| Contacting the practice | 67.3%likely range 33.7% to 89.3%, 108 answers | 74.7%likely range 64.8% to 82.6%, 116 answers |
| Wait for an appointment | 86.9%likely range 49.8% to 97.8%, 99 answers | 76.5%likely range 66.2% to 84.4%, 105 answers |
| Being listened to | 78.3%likely range 42.7% to 94.6%, 105 answers | 79.8%likely range 70.3% to 86.9%, 114 answers |
| Care and concern | 83.1%likely range 47.3% to 96.4%, 106 answers | 80.8%likely range 71.3% to 87.6%, 114 answers |
| Confidence and trust | 90.6%likely range 54.9% to 98.7%, 106 answers | 89.7%likely range 81.4% to 94.5%, 111 answers |
| Involvement in decisions | 91.1%likely range 54.5% to 98.9%, 101 answers | 86.5%likely range 77.5% to 92.3%, 107 answers |
| Needs met | 87.9%likely range 52.1% to 98.0%, 106 answers | 85.4%likely range 76.6% to 91.3%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.9%likely range 89.7% to 96.5%, 197 patients | 90.3%likely range 83.8% to 94.4%, 124 patients |
| Children at 18 months | 88.6%likely range 83.8% to 92.2%, 220 patients | 86.6%likely range 79.8% to 91.3%, 134 patients |
| Children at 5 years | 91.5%likely range 87.2% to 94.4%, 234 patients | 87.5%likely range 81.5% to 91.8%, 160 patients |
| Women aged 25 to 49 | 68.8%likely range 67.4% to 70.2%, 4,256 patients | 62.8%likely range 60.9% to 64.6%, 2,554 patients |
| Women aged 50 to 64 | 74.8%likely range 73.1% to 76.5%, 2,576 patients | 69.1%likely range 65.2% to 72.8%, 570 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 26,744August 2026 | 10,353August 2026 |
| Primary care network | Creffield Medical Group PCN | Creffield Medical Group PCN |
| Phone | 01206 570371 | 01206 481250 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.6% good or very good47 answers, June 2026 |
| Appointments (one month) | 9,767 in August 2026Same day 32.5%; face to face 90.4% | 2,928 in August 2026Same day 48.3%; face to face 50.8% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 14.7 qualified permanent21.3 including trainees and locums1,820 patients per permanent GP | 5.1 qualified permanent8.2 including trainees and locums2,017 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.