Gateshead · Compare
Crawcrook Medical Centre vs Oldwell Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Crawcrook Medical Centre and Oldwell Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Crawcrook Medical CentreNE40 4US | Oldwell SurgeryNE21 4RD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.6likely range 47.4 to 78.2108 survey answers | 80.8likely range 76.8 to 84.1106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 62.2%likely range 37.7% to 81.7%, 108 answers | 84.3%likely range 79.0% to 88.5%, 106 answers |
| Access (mean of the two below) | 69.9%likely range 67.0% to 72.5% | 72.6%likely range 66.9% to 77.3% |
| Appointments within two weeks of booking | 82.7%likely range 78.3% to 86.3%, 5,202 appointments | 82.3%likely range 73.4% to 88.7%, 1,433 appointments |
| Calls answered by the practice | 57.1%likely range 53.3% to 60.8%, 13,870 calls | 62.8%likely range 55.6% to 69.5%, 3,793 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.9%likely range 14.7% to 58.2%, 104 answers | 59.3%likely range 52.7% to 65.6%, 102 answers |
| Reception and admin team | 87.0%likely range 62.2% to 96.5%, 105 answers | 90.5%likely range 85.9% to 93.7%, 103 answers |
| Having a preferred professional | 18.2%likely range 6.1% to 43.1%, 109 answers | 30.2%likely range 24.6% to 36.6%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 53.0%likely range 41.4% to 64.3%, 34 answers |
| Knowing the next step | 81.3%likely range 55.4% to 93.8%, 101 answers | 86.9%likely range 81.8% to 90.8%, 101 answers |
| Contacting the practice | 62.1%likely range 37.4% to 81.8%, 105 answers | 84.5%likely range 79.1% to 88.7%, 103 answers |
| Wait for an appointment | 68.0%likely range 40.9% to 86.7%, 91 answers | 74.3%likely range 68.0% to 79.8%, 98 answers |
| Being listened to | 87.0%likely range 62.1% to 96.5%, 104 answers | 92.0%likely range 87.7% to 94.9%, 103 answers |
| Care and concern | 81.6%likely range 55.8% to 94.0%, 102 answers | 92.2%likely range 87.9% to 95.0%, 104 answers |
| Confidence and trust | 90.9%likely range 66.8% to 98.0%, 105 answers | 95.5%likely range 91.9% to 97.6%, 102 answers |
| Involvement in decisions | 84.8%likely range 58.8% to 95.6%, 99 answers | 87.0%likely range 81.8% to 90.8%, 102 answers |
| Needs met | 88.9%likely range 64.4% to 97.2%, 105 answers | 92.8%likely range 88.7% to 95.5%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.1%likely range 88.0% to 96.1%, 159 patients | 97.6%likely range 87.4% to 99.6%, 41 patients |
| Children at 18 months | 93.4%likely range 88.9% to 96.2%, 183 patients | 88.2%likely range 73.4% to 95.3%, 34 patients |
| Children at 5 years | 95.4%likely range 91.5% to 97.6%, 196 patients | 94.3%likely range 81.4% to 98.4%, 35 patients |
| Women aged 25 to 49 | 72.0%likely range 70.4% to 73.6%, 3,186 patients | 65.8%likely range 62.1% to 69.2%, 695 patients |
| Women aged 50 to 64 | 75.7%likely range 73.7% to 77.5%, 1,948 patients | 69.7%likely range 65.3% to 73.7%, 458 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,885August 2026 | 4,650August 2026 |
| Primary care network | Gateshead Outer West PCN | Gateshead Outer West PCN |
| Phone | 0191 4135473 | 0191 5002023 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 7,246 in August 2026Same day 27.9%; face to face 69.1% | 1,629 in August 2026Same day 47.4%; face to face 74.3% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent7.2 including trainees and locums3,904 patients per permanent GP | 3.3 qualified permanent4.0 including trainees and locums1,395 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.