Birmingham · Compare
Cranes Park Road Surgery vs Acocks Green Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cranes Park Road Surgery’s Practice Grade is clearly higher than Acocks Green Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Cranes Park Road SurgeryB26 3SE | Acocks Green Medical CentreB27 6QJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.3likely range 77.8 to 83.891 survey answersClearly higher | 63.1likely range 58.8 to 67.1106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 79.5%likely range 76.7% to 82.0%, 91 answersClearly higher | 56.2%likely range 50.5% to 61.7%, 106 answers |
| Access (mean of the two below) | 85.5%likely range 75.8% to 91.3% | 78.9%likely range 74.1% to 82.9% |
| Appointments within two weeks of booking | 97.4%likely range 86.4% to 99.5%, 571 appointments | 91.8%likely range 86.8% to 95.0%, 2,652 appointments |
| Calls answered by the practice | 73.5%likely range 57.5% to 85.0%, 769 calls | 65.9%likely range 57.7% to 73.2%, 2,906 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 81.5%likely range 78.8% to 84.0%, 89 answers | 31.1%likely range 26.0% to 36.8%, 100 answers |
| Reception and admin team | 96.1%likely range 94.6% to 97.2%, 90 answers | 72.5%likely range 67.0% to 77.4%, 101 answers |
| Having a preferred professional | 39.7%likely range 36.6% to 43.0%, 90 answers | 28.9%likely range 24.0% to 34.2%, 107 answers |
| Seeing your preferred professional | 70.3%likely range 65.1% to 75.0%, 35 answers | 13.2%likely range 7.5% to 22.2%, 31 answers |
| Knowing the next step | 82.5%likely range 79.8% to 84.9%, 89 answers | 69.2%likely range 63.3% to 74.4%, 94 answers |
| Contacting the practice | 81.7%likely range 79.0% to 84.1%, 90 answers | 53.5%likely range 47.7% to 59.2%, 100 answers |
| Wait for an appointment | 89.4%likely range 87.1% to 91.3%, 84 answers | 42.6%likely range 36.6% to 48.9%, 87 answers |
| Being listened to | 82.1%likely range 79.4% to 84.5%, 90 answers | 77.4%likely range 72.1% to 82.0%, 98 answers |
| Care and concern | 85.6%likely range 83.1% to 87.8%, 89 answers | 74.4%likely range 68.9% to 79.2%, 97 answers |
| Confidence and trust | 87.9%likely range 85.5% to 90.0%, 84 answers | 83.3%likely range 78.3% to 87.3%, 94 answers |
| Involvement in decisions | 85.9%likely range 83.3% to 88.1%, 82 answers | 87.6%likely range 83.0% to 91.2%, 89 answers |
| Needs met | 90.9%likely range 88.8% to 92.6%, 90 answers | 85.1%likely range 80.2% to 88.9%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 66.7%likely range 45.4% to 82.8%, 21 patients | 79.6%likely range 67.1% to 88.2%, 54 patients |
| Children at 18 months | 85.7%likely range 65.4% to 95.0%, 21 patients | 68.0%likely range 54.2% to 79.2%, 50 patients |
| Children at 5 years | 82.6%likely range 62.9% to 93.0%, 23 patients | 56.7%likely range 44.8% to 67.9%, 67 patients |
| Women aged 25 to 49 | 61.6%likely range 56.9% to 66.1%, 427 patients | 56.1%likely range 52.8% to 59.3%, 891 patients |
| Women aged 50 to 64 | 70.9%likely range 63.0% to 77.8%, 141 patients | 72.9%likely range 67.5% to 77.6%, 295 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,195August 2026 | 4,974August 2026 |
| Primary care network | Smartcare Central PCN | Smartcare Central PCN |
| Phone | 0121 7432018 | 0121 7060501 |
| Friends and Family Test (its own feedback) | 92.3% good or very good65 answers, June 2026 | 76.7% good or very good86 answers, June 2026 |
| Appointments (one month) | 895 in August 2026Same day 30.8%; face to face 81.3% | 3,239 in August 2026Same day 53.4%; face to face 37.5% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.1 qualified permanent1.1 including trainees and locums2,058 patients per permanent GP | 2.0 qualified permanent2.5 including trainees and locums2,451 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.