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Covent Garden Medical Centre vs Soho Centre for Health and Care
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Covent Garden Medical Centre and Soho Centre for Health and Care cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Covent Garden Medical CentreWC2H 9AA | Soho Centre for Health and CareW1D 3QS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.5likely range 67.5 to 78.696 survey answers | 77.1likely range 73.5 to 80.0137 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.3%likely range 66.2% to 81.0%, 96 answers | 77.9%likely range 75.5% to 80.2%, 137 answers |
| Access (mean of the two below) | 71.6%likely range 64.4% to 77.6% | 75.2%likely range 64.4% to 83.0% |
| Appointments within two weeks of booking | 63.5%likely range 52.6% to 73.1%, 1,251 appointments | 69.4%likely range 52.1% to 82.5%, 493 appointments |
| Calls answered by the practice | 79.7%likely range 70.1% to 86.8%, 1,821 calls | 81.0%likely range 68.0% to 89.5%, 1,036 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.1%likely range 65.5% to 81.2%, 86 answers | 81.2%likely range 78.9% to 83.4%, 135 answers |
| Reception and admin team | 85.1%likely range 77.9% to 90.3%, 93 answers | 86.5%likely range 84.4% to 88.4%, 134 answers |
| Having a preferred professional | 48.4%likely range 40.0% to 56.9%, 95 answers | 58.6%likely range 55.8% to 61.3%, 138 answers |
| Seeing your preferred professional | 49.7%likely range 38.3% to 61.1%, 52 answers | 72.3%likely range 69.0% to 75.5%, 84 answers |
| Knowing the next step | 83.6%likely range 76.0% to 89.1%, 89 answers | 84.4%likely range 82.2% to 86.4%, 134 answers |
| Contacting the practice | 74.7%likely range 66.5% to 81.4%, 93 answers | 76.5%likely range 74.0% to 78.8%, 135 answers |
| Wait for an appointment | 55.2%likely range 45.6% to 64.3%, 77 answers | 63.5%likely range 60.5% to 66.4%, 120 answers |
| Being listened to | 80.1%likely range 72.1% to 86.3%, 88 answers | 87.7%likely range 85.7% to 89.5%, 132 answers |
| Care and concern | 79.2%likely range 71.1% to 85.5%, 88 answers | 86.4%likely range 84.3% to 88.3%, 129 answers |
| Confidence and trust | 84.1%likely range 76.6% to 89.6%, 89 answers | 95.4%likely range 94.0% to 96.4%, 133 answers |
| Involvement in decisions | 86.3%likely range 78.8% to 91.4%, 84 answers | 92.3%likely range 90.5% to 93.8%, 121 answers |
| Needs met | 86.3%likely range 79.0% to 91.3%, 87 answers | 90.9%likely range 89.1% to 92.4%, 133 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.0%likely range 46.8% to 91.1%, 12 patients | Fewer than 10 eligible patients |
| Children at 18 months | 63.6%likely range 43.0% to 80.3%, 22 patients | Fewer than 10 eligible patients |
| Children at 5 years | 33.3%likely range 15.2% to 58.3%, 15 patients | Fewer than 10 eligible patients |
| Women aged 25 to 49 | 41.0%likely range 38.1% to 44.0%, 1,060 patients | 45.3%likely range 41.4% to 49.2%, 616 patients |
| Women aged 50 to 64 | 66.2%likely range 61.5% to 70.6%, 414 patients | 64.3%likely range 57.8% to 70.3%, 224 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,949August 2026 | 2,594August 2026 |
| Primary care network | West End & Marylebone PCN | West End & Marylebone PCN |
| Phone | 020 73797209 | 020 75346570 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,811 in August 2026Same day 28.4%; face to face 87.6% | 507 in August 2026Same day 9.3%; face to face 98.4% |
| Antibiotic items per STAR-PU (one year) | 0.42England 0.74, April 2025 to March 2026 | 0.21England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent1.9 including trainees and locums2,651 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums1,315 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.