Medway · Compare
Court View Surgery vs Apex Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Court View Surgery and Apex Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Court View SurgeryME2 2HA | Apex Medical CentreME2 4UW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.0likely range 59.6 to 75.1105 survey answers | 70.3likely range 64.1 to 76.097 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 67.3%likely range 55.6% to 77.2%, 105 answers | 63.9%likely range 55.3% to 71.8%, 97 answers |
| Access (mean of the two below) | 69.4%likely range 63.5% to 74.6% | 85.1%likely range 79.7% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 73.2%likely range 64.7% to 80.3%, 1,843 appointments | 88.4%likely range 81.2% to 93.1%, 1,728 appointmentsClearly higher |
| Calls answered by the practice | 65.6%likely range 57.3% to 73.0%, 2,886 calls | 81.7%likely range 73.7% to 87.6%, 2,450 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.0%likely range 24.6% to 47.2%, 98 answers | 35.6%likely range 27.6% to 44.6%, 91 answers |
| Reception and admin team | 84.7%likely range 74.1% to 91.4%, 100 answers | 73.6%likely range 65.2% to 80.6%, 94 answers |
| Having a preferred professional | 42.5%likely range 31.5% to 54.2%, 104 answers | 41.0%likely range 32.8% to 49.8%, 95 answers |
| Seeing your preferred professional | 28.3%likely range 14.8% to 47.2%, 42 answers | 53.5%likely range 38.3% to 68.0%, 32 answers |
| Knowing the next step | 85.9%likely range 75.3% to 92.5%, 95 answers | 62.7%likely range 53.8% to 70.8%, 93 answers |
| Contacting the practice | 69.9%likely range 58.3% to 79.5%, 104 answers | 56.0%likely range 47.3% to 64.4%, 96 answers |
| Wait for an appointment | 65.1%likely range 52.8% to 75.8%, 95 answers | 50.6%likely range 41.3% to 59.9%, 82 answers |
| Being listened to | 78.8%likely range 67.6% to 86.9%, 101 answers | 88.2%likely range 80.9% to 93.0%, 85 answers |
| Care and concern | 74.6%likely range 63.0% to 83.5%, 101 answers | 89.0%likely range 82.0% to 93.5%, 88 answers |
| Confidence and trust | 86.9%likely range 76.7% to 93.0%, 101 answers | 95.5%likely range 89.9% to 98.0%, 87 answers |
| Involvement in decisions | 85.9%likely range 75.6% to 92.3%, 102 answers | 92.0%likely range 85.1% to 95.9%, 79 answers |
| Needs met | 86.3%likely range 76.1% to 92.6%, 101 answers | 84.8%likely range 77.3% to 90.2%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 84.7% to 95.2%, 115 patients | 95.8%likely range 88.3% to 98.6%, 71 patients |
| Children at 18 months | 91.9%likely range 85.3% to 95.7%, 111 patients | 84.9%likely range 75.0% to 91.4%, 73 patients |
| Children at 5 years | 84.3%likely range 77.2% to 89.5%, 134 patients | 85.2%likely range 76.3% to 91.2%, 88 patients |
| Women aged 25 to 49 | 70.2%likely range 68.1% to 72.3%, 1,848 patients | 65.7%likely range 63.0% to 68.3%, 1,210 patients |
| Women aged 50 to 64 | 71.4%likely range 68.2% to 74.3%, 831 patients | 72.5%likely range 68.6% to 76.1%, 549 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,444August 2026 | 6,722August 2026 |
| Primary care network | Strood PCN | Strood PCN |
| Phone | 01634 290333 | 01634 720220 |
| Friends and Family Test (its own feedback) | 91.8% good or very good98 answers, June 2026 | 100.0% good or very good9 answers, June 2026 |
| Appointments (one month) | 2,489 in August 2026Same day 36.6%; face to face 76.2% | 2,497 in August 2026Same day 20.1%; face to face 75.0% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent3.1 including trainees and locums3,376 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums4,033 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.