Blaby · Compare
Countesthorpe Health Centre vs Hazelmere Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Countesthorpe Health Centre and Hazelmere Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Countesthorpe Health CentreLE8 5QJ | Hazelmere Medical CentreLE8 4DN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.2likely range 80.3 to 91.0106 survey answers | 80.8likely range 75.6 to 85.0104 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.7%likely range 80.0% to 95.0%, 106 answers | 80.0%likely range 72.7% to 85.8%, 104 answers |
| Access (mean of the two below) | 81.1%likely range 77.9% to 84.0% | 82.6%likely range 78.4% to 85.8% |
| Appointments within two weeks of booking | 96.0%likely range 93.0% to 97.7%, 4,398 appointments | 90.2%likely range 84.3% to 94.1%, 2,181 appointments |
| Calls answered by the practice | 66.2%likely range 60.4% to 71.6%, 5,605 calls | 74.9%likely range 69.0% to 80.0%, 5,002 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.8%likely range 52.0% to 75.9%, 95 answers | 56.6%likely range 48.3% to 64.5%, 103 answers |
| Reception and admin team | 93.1%likely range 83.9% to 97.2%, 100 answers | 78.8%likely range 71.4% to 84.7%, 104 answers |
| Having a preferred professional | 44.7%likely range 33.1% to 56.8%, 105 answers | 27.4%likely range 20.8% to 35.2%, 105 answers |
| Seeing your preferred professional | 44.0%likely range 26.6% to 63.1%, 42 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 93.2%likely range 84.2% to 97.2%, 103 answers | 80.5%likely range 73.0% to 86.3%, 99 answers |
| Contacting the practice | 87.1%likely range 76.7% to 93.2%, 105 answers | 73.2%likely range 65.3% to 79.9%, 101 answers |
| Wait for an appointment | 81.3%likely range 69.5% to 89.2%, 97 answers | 77.0%likely range 69.0% to 83.4%, 96 answers |
| Being listened to | 95.8%likely range 87.8% to 98.7%, 104 answers | 87.6%likely range 81.1% to 92.1%, 102 answers |
| Care and concern | 94.8%likely range 86.4% to 98.1%, 105 answers | 84.9%likely range 78.1% to 89.9%, 103 answers |
| Confidence and trust | 98.2%likely range 91.2% to 99.6%, 104 answers | 88.6%likely range 82.3% to 92.9%, 103 answers |
| Involvement in decisions | 95.3%likely range 86.8% to 98.4%, 100 answers | 91.3%likely range 85.3% to 95.1%, 97 answers |
| Needs met | 95.1%likely range 86.7% to 98.3%, 104 answers | 90.6%likely range 84.7% to 94.4%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.6%likely range 86.9% to 97.9%, 74 patients | 89.4%likely range 77.4% to 95.4%, 47 patients |
| Children at 18 months | 90.9%likely range 83.1% to 95.3%, 88 patients | 91.3%likely range 79.7% to 96.6%, 46 patients |
| Children at 5 years | 95.7%likely range 89.5% to 98.3%, 93 patients | 93.7%likely range 84.8% to 97.5%, 63 patients |
| Women aged 25 to 49 | 79.3%likely range 77.2% to 81.2%, 1,545 patients | 71.3%likely range 68.5% to 73.9%, 1,066 patients |
| Women aged 50 to 64 | 83.1%likely range 80.7% to 85.2%, 1,069 patients | 77.9%likely range 74.6% to 80.9%, 670 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,856August 2026 | 7,179August 2026 |
| Primary care network | South Blaby & Lutterworth PCN | South Blaby & Lutterworth PCN |
| Phone | 0116 2776336 | 0116 2771666 |
| Friends and Family Test (its own feedback) | 95.7% good or very good47 answers, June 2026 | 92.2% good or very good361 answers, June 2026 |
| Appointments (one month) | 7,202 in August 2026Same day 49.4%; face to face 53.7% | 2,932 in August 2026Same day 41.4%; face to face 81.7% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent9.0 including trainees and locums1,817 patients per permanent GP | 3.1 qualified permanent6.2 including trainees and locums2,331 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.