Birmingham · Compare
Cotterils Lane Surgery vs Pearl Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cotterils Lane Surgery and Pearl Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cotterils Lane SurgeryB8 3RZ | Pearl Medical CentreB8 2HB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.2likely range 82.7 to 90.354 survey answers | 71.6likely range 55.9 to 83.266 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 85.4%likely range 79.7% to 89.7%, 54 answers | 67.5%likely range 45.1% to 84.1%, 66 answers |
| Access (mean of the two below) | 91.1%likely range 84.2% to 94.6%Clearly higher | 80.9%likely range 78.1% to 83.3% |
| Appointments within two weeks of booking | 96.8%likely range 87.9% to 99.2%, 802 appointments | 97.3%likely range 95.0% to 98.5%, 5,430 appointments |
| Calls answered by the practice | 85.3%likely range 74.8% to 91.9%, 1,386 callsClearly higher | 64.4%likely range 59.3% to 69.2%, 7,546 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.9%likely range 82.2% to 92.0%, 50 answers | 48.6%likely range 28.0% to 69.7%, 64 answers |
| Reception and admin team | 95.9%likely range 92.1% to 98.0%, 54 answers | 74.6%likely range 52.1% to 88.8%, 66 answers |
| Having a preferred professional | 36.6%likely range 30.1% to 43.7%, 54 answers | 53.6%likely range 32.5% to 73.5%, 66 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 31.4%likely range 11.0% to 62.8%, 33 answers |
| Knowing the next step | 83.9%likely range 77.8% to 88.5%, 51 answers | 61.5%likely range 38.4% to 80.3%, 60 answers |
| Contacting the practice | 86.4%likely range 80.6% to 90.7%, 51 answers | 56.8%likely range 34.8% to 76.4%, 63 answers |
| Wait for an appointment | 94.9%likely range 90.2% to 97.4%, 44 answers | 59.0%likely range 35.8% to 78.7%, 58 answers |
| Being listened to | 89.6%likely range 84.2% to 93.3%, 51 answers | 75.7%likely range 52.6% to 89.7%, 63 answers |
| Care and concern | 87.9%likely range 82.3% to 92.0%, 50 answers | 73.0%likely range 49.9% to 88.0%, 63 answers |
| Confidence and trust | 88.6%likely range 82.8% to 92.6%, 47 answers | 83.9%likely range 61.2% to 94.5%, 62 answers |
| Involvement in decisions | 85.8%likely range 79.6% to 90.3%, 47 answers | 89.6%likely range 67.1% to 97.3%, 59 answers |
| Needs met | 90.2%likely range 84.9% to 93.8%, 50 answers | 82.6%likely range 59.6% to 93.9%, 61 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 65.9%likely range 50.5% to 78.4%, 41 patients | 85.9%likely range 79.2% to 90.7%, 142 patients |
| Children at 18 months | 67.7%likely range 55.4% to 78.0%, 62 patients | 87.9%likely range 81.2% to 92.4%, 132 patients |
| Children at 5 years | 66.7%likely range 53.7% to 77.5%, 57 patients | 91.6%likely range 85.6% to 95.2%, 131 patients |
| Women aged 25 to 49 | 51.5%likely range 46.6% to 56.4%, 400 patients | 73.1%likely range 70.9% to 75.2%, 1,591 patients |
| Women aged 50 to 64 | 66.4%likely range 57.0% to 74.6%, 107 patients | 86.3%likely range 82.7% to 89.2%, 431 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,609August 2026 | 10,068August 2026 |
| Primary care network | Nechells, Saltley & Alum Rock PCN | Nechells, Saltley & Alum Rock PCN |
| Phone | 0121 3275111 | 0121 3280999 |
| Friends and Family Test (its own feedback) | 88.9% good or very good18 answers, June 2026 | 100.0% good or very good87 answers, June 2026 |
| Appointments (one month) | 830 in August 2026Same day 66.3%; face to face 71.8% | 7,190 in August 2026Same day 71.5%; face to face 67.9% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.75England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent2.3 including trainees and locums1,138 patients per permanent GP | 3.9 qualified permanent4.3 including trainees and locums2,604 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.