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Cossington Park Surgery vs Westend Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Cossington Park Surgery and Westend Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCossington Park SurgeryLE4 6AWWestend Medical PracticeLE3 0LP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade67.5likely range 58.4 to 74.987 survey answers64.5likely range 56.1 to 72.0113 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good69.9%likely range 57.3% to 80.1%, 87 answers62.6%likely range 51.0% to 73.0%, 113 answers
Access (mean of the two below)61.7%likely range 54.2% to 68.3%68.7%likely range 61.8% to 74.3%
Appointments within two weeks of booking71.2%likely range 63.7% to 77.8%, 2,381 appointments78.2%likely range 71.3% to 83.8%, 2,521 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone54.5%likely range 41.8% to 66.6%, 86 answers38.3%likely range 27.8% to 50.1%, 111 answers
Reception and admin team78.5%likely range 66.2% to 87.2%, 84 answers74.5%likely range 63.2% to 83.3%, 112 answers
Having a preferred professional52.7%likely range 40.0% to 65.0%, 85 answers25.5%likely range 16.7% to 36.9%, 111 answers
Seeing your preferred professional22.7%likely range 11.1% to 40.8%, 43 answersNot shown: fewer than 30 answers
Knowing the next step71.3%likely range 57.2% to 82.2%, 70 answers73.5%likely range 61.6% to 82.7%, 103 answers
Contacting the practice64.9%likely range 51.7% to 76.2%, 81 answers56.6%likely range 45.0% to 67.5%, 113 answers
Wait for an appointment60.8%likely range 46.8% to 73.3%, 72 answers53.2%likely range 40.9% to 65.1%, 99 answers
Being listened to87.3%likely range 75.9% to 93.7%, 80 answers85.8%likely range 75.7% to 92.1%, 111 answers
Care and concern91.1%likely range 80.4% to 96.3%, 78 answers78.2%likely range 67.2% to 86.3%, 111 answers
Confidence and trust96.7%likely range 87.9% to 99.2%, 78 answers90.8%likely range 81.5% to 95.7%, 107 answers
Involvement in decisions95.0%likely range 85.2% to 98.4%, 75 answers87.1%likely range 76.8% to 93.2%, 104 answers
Needs met93.6%likely range 83.5% to 97.7%, 77 answers91.5%likely range 82.4% to 96.1%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.6%likely range 88.0% to 97.7%, 93 patients93.2%likely range 86.6% to 96.7%, 103 patients
Children at 18 months93.2%likely range 85.1% to 97.1%, 74 patients85.4%likely range 76.1% to 91.4%, 82 patients
Children at 5 years95.3%likely range 88.5% to 98.2%, 85 patients83.2%likely range 75.7% to 88.7%, 125 patients
Women aged 25 to 4958.4%likely range 55.9% to 60.8%, 1,523 patients79.3%likely range 77.3% to 81.1%, 1,698 patients
Women aged 50 to 6470.7%likely range 66.8% to 74.3%, 556 patients85.4%likely range 82.7% to 87.7%, 767 patients
Facts (NHS England, not part of the grade)
Registered patients7,590August 20269,874August 2026
Primary care networkOrion PCNOrion PCN
Phone0116 26897900116 2953140
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)3,487 in August 2026Same day 33.5%; face to face 77.4%3,911 in August 2026Same day 37.9%; face to face 76.1%
Antibiotic items per STAR-PU (one year)0.69England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.6 qualified permanent3.6 including trainees and locums2,093 patients per permanent GP3.2 qualified permanent3.2 including trainees and locums3,048 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences