Greenwich · Compare
Conway PMS vs Thamesmead Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Conway PMS and Thamesmead Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Conway PMSSE18 1AH | Thamesmead Health CentreSE28 0NY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.5likely range 73.9 to 82.3101 survey answers | 81.9likely range 71.0 to 88.986 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.3%likely range 68.2% to 79.6%, 101 answers | 80.1%likely range 64.6% to 89.9%, 86 answers |
| Access (mean of the two below) | 88.2%likely range 82.5% to 89.8% | 86.1%likely range 82.6% to 88.9% |
| Appointments within two weeks of booking | 97.7%likely range 92.0% to 99.3%, 1,366 appointments | 99.4%likely range 96.1% to 99.9%, 2,041 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 72.7%likely range 66.5% to 78.2%, 4,567 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 60.6%likely range 53.8% to 67.0%, 94 answers | 66.7%likely range 49.8% to 80.2%, 80 answers |
| Reception and admin team | 91.1%likely range 86.5% to 94.2%, 97 answers | 82.8%likely range 67.2% to 91.9%, 83 answers |
| Having a preferred professional | 31.0%likely range 25.3% to 37.3%, 101 answers | 28.1%likely range 16.0% to 44.3%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.3%likely range 75.5% to 86.1%, 93 answers | 88.7%likely range 73.5% to 95.7%, 77 answers |
| Contacting the practice | 73.6%likely range 67.4% to 79.0%, 98 answers | 81.8%likely range 65.9% to 91.2%, 82 answers |
| Wait for an appointment | 62.5%likely range 55.3% to 69.1%, 84 answers | 75.1%likely range 58.0% to 86.8%, 76 answers |
| Being listened to | 83.9%likely range 78.2% to 88.3%, 92 answers | 85.5%likely range 70.1% to 93.7%, 81 answers |
| Care and concern | 83.9%likely range 78.2% to 88.3%, 92 answers | 78.2%likely range 61.9% to 88.8%, 81 answers |
| Confidence and trust | 93.8%likely range 89.7% to 96.4%, 92 answers | 88.5%likely range 73.5% to 95.5%, 79 answers |
| Involvement in decisions | 89.9%likely range 84.8% to 93.4%, 87 answers | 89.3%likely range 74.4% to 96.0%, 79 answers |
| Needs met | 90.6%likely range 85.9% to 93.9%, 93 answers | 87.8%likely range 72.5% to 95.2%, 78 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.9%likely range 88.9% to 99.6%, 47 patients | 81.5%likely range 74.8% to 86.7%, 162 patients |
| Children at 18 months | 96.1%likely range 86.8% to 98.9%, 51 patients | 74.7%likely range 67.2% to 81.0%, 150 patients |
| Children at 5 years | 79.5%likely range 65.5% to 88.8%, 44 patients | 65.0%likely range 57.2% to 72.0%, 157 patients |
| Women aged 25 to 49 | 59.0%likely range 55.9% to 62.0%, 1,024 patients | 66.3%likely range 64.6% to 68.0%, 2,885 patients |
| Women aged 50 to 64 | 72.1%likely range 67.0% to 76.7%, 326 patients | 76.8%likely range 73.7% to 79.7%, 751 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,920August 2026 | 12,241August 2026 |
| Primary care network | Riverview Health PCN | Riverview Health PCN |
| Phone | 020 88542042 | 020 83195880 |
| Friends and Family Test (its own feedback) | 82.6% good or very good23 answers, June 2026 | 76.2% good or very good42 answers, June 2026 |
| Appointments (one month) | 1,922 in August 2026Same day 64.5%; face to face 69.0% | 3,147 in August 2026Same day 39.6%; face to face 55.0% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent2.7 including trainees and locums | 2.9 qualified permanent3.1 including trainees and locums4,231 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.