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Consulting Rooms vs South Oxhey Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Consulting Rooms and South Oxhey Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureConsulting RoomsWD19 7RUSouth Oxhey SurgeryWD19 7SF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.7likely range 72.4 to 83.887 survey answers83.2likely range 78.8 to 86.489 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good73.2%likely range 64.4% to 80.4%, 87 answers82.2%likely range 78.1% to 85.7%, 89 answers
Access (mean of the two below)91.5%likely range 87.2% to 94.3%85.4%likely range 74.1% to 92.1%
Appointments within two weeks of booking98.3%likely range 94.1% to 99.5%, 1,871 appointments93.9%likely range 87.3% to 97.2%, 1,470 appointments
Calls answered by the practice84.6%likely range 77.0% to 90.1%, 2,440 calls76.7%likely range 55.2% to 89.8%, 429 calls
More survey questions (not part of the grade)
Getting through on the phone68.9%likely range 59.7% to 76.8%, 83 answers55.0%likely range 49.9% to 60.0%, 85 answers
Reception and admin team83.7%likely range 75.8% to 89.4%, 85 answers76.3%likely range 71.7% to 80.3%, 87 answers
Having a preferred professional46.4%likely range 37.6% to 55.4%, 88 answers53.5%likely range 48.5% to 58.4%, 90 answers
Seeing your preferred professional48.0%likely range 35.2% to 61.0%, 42 answers73.5%likely range 67.3% to 78.9%, 52 answers
Knowing the next step86.2%likely range 78.6% to 91.4%, 84 answers83.9%likely range 79.8% to 87.3%, 85 answers
Contacting the practice78.0%likely range 69.5% to 84.6%, 86 answers70.6%likely range 65.9% to 74.8%, 91 answers
Wait for an appointment64.7%likely range 54.9% to 73.3%, 76 answers63.1%likely range 57.8% to 68.0%, 79 answers
Being listened to80.2%likely range 71.9% to 86.5%, 85 answers93.1%likely range 90.0% to 95.3%, 84 answers
Care and concern79.5%likely range 71.2% to 85.9%, 86 answers89.3%likely range 85.6% to 92.0%, 84 answers
Confidence and trust95.3%likely range 89.7% to 98.0%, 85 answers94.7%likely range 91.9% to 96.5%, 85 answers
Involvement in decisions93.2%likely range 86.9% to 96.6%, 83 answers96.9%likely range 94.5% to 98.2%, 82 answers
Needs met92.8%likely range 86.5% to 96.3%, 85 answers89.9%likely range 86.3% to 92.6%, 85 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.2%likely range 79.0% to 95.7%, 51 patients74.4%likely range 58.9% to 85.4%, 39 patients
Children at 18 months85.7%likely range 73.3% to 92.9%, 49 patients89.8%likely range 79.5% to 95.3%, 59 patients
Children at 5 years70.9%likely range 60.1% to 79.7%, 79 patients76.9%likely range 65.4% to 85.5%, 65 patients
Women aged 25 to 4963.7%likely range 60.9% to 66.5%, 1,161 patients71.6%likely range 68.5% to 74.5%, 866 patients
Women aged 50 to 6473.1%likely range 69.3% to 76.6%, 558 patients77.3%likely range 72.6% to 81.3%, 352 patients
Facts (NHS England, not part of the grade)
Registered patients6,540August 20264,264August 2026
Primary care networkAlliance PCNAlliance PCN
Phone020 84282292020 84215224
Friends and Family Test (its own feedback)No results for June 202694.7% good or very good95 answers, June 2026
Appointments (one month)2,226 in August 2026Same day 61.1%; face to face 83.6%1,857 in August 2026Same day 67.7%; face to face 34.3%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent4.8 including trainees and locums1,777 patients per permanent GP1.5 qualified permanent1.5 including trainees and locums2,855 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences