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Consett Medical Centre vs Queens Road Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Consett Medical Centre and Queens Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureConsett Medical CentreDH8 5YAQueens Road SurgeryDH8 0BW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.8likely range 55.4 to 88.589 survey answers90.0likely range 79.3 to 92.9114 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good78.8%likely range 46.8% to 94.0%, 89 answers94.8%likely range 79.5% to 98.8%, 114 answers
Access (mean of the two below)75.4%likely range 72.2% to 78.2%78.8%likely range 76.0% to 81.2%
Appointments within two weeks of booking93.0%likely range 89.2% to 95.5%, 3,984 appointmentsClearly higher77.0%likely range 73.0% to 80.5%, 7,326 appointments
Calls answered by the practice57.6%likely range 52.5% to 62.6%, 7,643 calls80.5%likely range 76.5% to 83.9%, 9,193 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone54.3%likely range 25.6% to 80.4%, 85 answers89.6%likely range 72.4% to 96.6%, 110 answers
Reception and admin team90.9%likely range 58.8% to 98.6%, 86 answers93.9%likely range 78.4% to 98.5%, 114 answers
Having a preferred professional30.5%likely range 10.6% to 62.0%, 87 answers21.9%likely range 10.4% to 40.4%, 114 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step80.8%likely range 47.8% to 95.1%, 84 answers96.6%likely range 82.0% to 99.4%, 112 answers
Contacting the practice74.7%likely range 42.6% to 92.2%, 87 answers93.4%likely range 77.7% to 98.3%, 113 answers
Wait for an appointment72.8%likely range 39.7% to 91.6%, 80 answers74.2%likely range 54.7% to 87.3%, 106 answers
Being listened to89.2%likely range 56.5% to 98.1%, 84 answers94.1%likely range 78.2% to 98.6%, 109 answers
Care and concern89.7%likely range 56.8% to 98.3%, 83 answers91.6%likely range 75.0% to 97.5%, 111 answers
Confidence and trust88.5%likely range 55.9% to 97.9%, 85 answers96.5%likely range 81.6% to 99.4%, 110 answers
Involvement in decisions95.7%likely range 63.3% to 99.7%, 81 answers93.1%likely range 76.5% to 98.2%, 106 answers
Needs met91.6%likely range 59.8% to 98.8%, 87 answers92.2%likely range 75.9% to 97.8%, 111 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.0%likely range 91.5% to 99.0%, 100 patients97.3%likely range 93.3% to 99.0%, 150 patients
Children at 18 months96.2%likely range 90.5% to 98.5%, 104 patients96.1%likely range 91.8% to 98.2%, 154 patients
Children at 5 years97.0%likely range 91.6% to 99.0%, 101 patients96.0%likely range 92.0% to 98.1%, 176 patients
Women aged 25 to 4971.2%likely range 69.4% to 73.0%, 2,322 patients82.7%likely range 81.3% to 84.1%, 2,743 patients
Women aged 50 to 6475.1%likely range 73.0% to 77.1%, 1,648 patients83.5%likely range 81.6% to 85.2%, 1,628 patients
Facts (NHS England, not part of the grade)
Registered patients16,133August 202616,879August 2026
Primary care networkDerwentside PCNDerwentside PCN
Phone01207 58340001207 585890
Friends and Family Test (its own feedback)88.4% good or very good345 answers, June 202698.4% good or very good63 answers, June 2026
Appointments (one month)7,275 in August 2026Same day 33.6%; face to face 86.7%7,973 in August 2026Same day 33.8%; face to face 70.2%
Antibiotic items per STAR-PU (one year)0.94England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent8.5 including trainees and locums2,363 patients per permanent GP9.9 qualified permanent14.8 including trainees and locums1,710 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences