Westminster · Compare
Connaught Square Practice vs Imperial College Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Connaught Square Practice and Imperial College Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Connaught Square PracticeW2 2HL | Imperial College Health CentreSW7 1LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.0likely range 55.3 to 76.6102 survey answers | 71.7likely range 33.0 to 92.347 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.0%likely range 45.7% to 74.4%, 102 answers | 67.5%likely range 12.2% to 96.9%, 47 answers |
| Access (mean of the two below) | 80.8%likely range 65.1% to 87.2% | 81.4%likely range 75.8% to 85.6% |
| Appointments within two weeks of booking | 90.3%likely range 74.6% to 96.7%, 452 appointments | 82.2%likely range 75.2% to 87.6%, 2,226 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 80.5%likely range 71.8% to 87.0%, 2,157 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.5%likely range 48.4% to 78.0%, 92 answers | 58.7%likely range 7.7% to 96.0%, 37 answers |
| Reception and admin team | 74.3%likely range 59.1% to 85.3%, 100 answers | 86.8%likely range 18.0% to 99.5%, 42 answers |
| Having a preferred professional | 23.6%likely range 13.3% to 38.4%, 104 answers | 21.8%likely range 1.5% to 83.6%, 48 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 75.5%likely range 60.5% to 86.1%, 102 answers | 86.7%likely range 17.3% to 99.5%, 40 answers |
| Contacting the practice | 70.4%likely range 55.3% to 82.1%, 103 answers | 74.6%likely range 13.2% to 98.3%, 41 answers |
| Wait for an appointment | 66.1%likely range 49.1% to 79.8%, 83 answers | 65.7%likely range 8.4% to 97.6%, 32 answers |
| Being listened to | 80.2%likely range 65.2% to 89.8%, 96 answers | 87.3%likely range 16.4% to 99.6%, 37 answers |
| Care and concern | 77.1%likely range 61.7% to 87.6%, 95 answers | 82.7%likely range 14.8% to 99.2%, 37 answers |
| Confidence and trust | 89.8%likely range 75.8% to 96.1%, 91 answers | 91.0%likely range 17.4% to 99.8%, 36 answers |
| Involvement in decisions | 87.6%likely range 73.0% to 94.9%, 89 answers | 84.7%likely range 14.4% to 99.5%, 34 answers |
| Needs met | 88.6%likely range 74.8% to 95.3%, 96 answers | 88.5%likely range 16.5% to 99.7%, 36 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.7%likely range 69.2% to 87.3%, 74 patients | Fewer than 10 eligible patients |
| Children at 18 months | 79.4%likely range 67.8% to 87.5%, 63 patients | Fewer than 10 eligible patients |
| Children at 5 years | 69.7%likely range 57.8% to 79.4%, 66 patients | 80.0%likely range 49.0% to 94.3%, 10 patients |
| Women aged 25 to 49 | 53.5%likely range 51.5% to 55.4%, 2,446 patients | 53.6%likely range 50.9% to 56.3%, 1,296 patients |
| Women aged 50 to 64 | 66.4%likely range 63.2% to 69.5%, 837 patients | 77.0%likely range 68.9% to 83.5%, 126 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,002August 2026 | 17,951August 2026 |
| Primary care network | Regent Health PCN | Regent Health PCN |
| Phone | 020 74024026 | 020 75846301 |
| Friends and Family Test (its own feedback) | 90.0% good or very good20 answers, June 2026 | 96.2% good or very good79 answers, June 2026 |
| Appointments (one month) | 2,270 in August 2026Same day 24.4%; face to face 74.9% | 2,689 in August 2026Same day 38.0%; face to face 46.2% |
| Antibiotic items per STAR-PU (one year) | 0.41England 0.74, April 2025 to March 2026 | 0.16England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.2 qualified permanent1.2 including trainees and locums8,969 patients per permanent GP | 6.6 qualified permanent7.6 including trainees and locums2,736 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.