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Collingham Church View Surgery vs Crossley Street Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Crossley Street Surgery’s Practice Grade is clearly higher than Collingham Church View Surgery’s: its likely range lies wholly above.

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Side by side

MeasureCollingham Church View SurgeryLS22 5BQCrossley Street SurgeryLS22 6RT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.3likely range 73.8 to 85.1111 survey answers91.3likely range 85.4 to 94.0114 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.7%likely range 70.7% to 86.4%, 111 answers93.9%likely range 85.6% to 97.6%, 114 answers
Access (mean of the two below)81.6%likely range 75.6% to 85.3%85.0%likely range 81.2% to 88.0%
Appointments within two weeks of booking91.1%likely range 85.1% to 94.8%, 2,087 appointments88.8%likely range 83.9% to 92.4%, 3,273 appointments
Calls answered by the practiceNot in the grade: no phone data81.0%likely range 75.1% to 85.8%, 4,281 calls
More survey questions (not part of the grade)
Getting through on the phone57.8%likely range 47.7% to 67.2%, 106 answers78.4%likely range 66.5% to 86.9%, 102 answers
Reception and admin team87.6%likely range 79.6% to 92.7%, 109 answers98.5%likely range 92.2% to 99.7%, 116 answers
Having a preferred professional30.2%likely range 22.1% to 39.8%, 112 answers8.9%likely range 4.2% to 18.0%, 115 answers
Seeing your preferred professional42.6%likely range 25.6% to 61.6%, 30 answersNot shown: fewer than 30 answers
Knowing the next step84.2%likely range 75.7% to 90.1%, 108 answers96.1%likely range 88.5% to 98.8%, 113 answers
Contacting the practice75.1%likely range 65.7% to 82.6%, 109 answers87.8%likely range 78.1% to 93.6%, 116 answers
Wait for an appointment78.4%likely range 68.9% to 85.7%, 101 answers93.6%likely range 84.9% to 97.4%, 110 answers
Being listened to86.6%likely range 78.5% to 92.0%, 110 answers96.9%likely range 89.6% to 99.1%, 112 answers
Care and concern87.7%likely range 79.7% to 92.8%, 110 answers94.0%likely range 85.6% to 97.6%, 113 answers
Confidence and trust97.1%likely range 91.7% to 99.1%, 109 answers97.6%likely range 90.6% to 99.4%, 113 answers
Involvement in decisions98.4%likely range 93.3% to 99.6%, 103 answers98.4%likely range 91.6% to 99.7%, 108 answers
Needs met96.4%likely range 90.7% to 98.7%, 110 answers94.4%likely range 86.1% to 97.9%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.7%likely range 88.1% to 98.5%, 70 patients89.0%likely range 79.8% to 94.3%, 73 patients
Children at 18 months89.7%likely range 79.2% to 95.2%, 58 patients95.1%likely range 88.0% to 98.1%, 81 patients
Children at 5 years95.9%likely range 89.9% to 98.4%, 97 patients90.8%likely range 83.5% to 95.1%, 98 patients
Women aged 25 to 4982.6%likely range 80.4% to 84.6%, 1,256 patients78.1%likely range 76.0% to 80.1%, 1,543 patients
Women aged 50 to 6482.7%likely range 80.3% to 84.9%, 1,025 patients78.2%likely range 75.8% to 80.5%, 1,213 patients
Facts (NHS England, not part of the grade)
Registered patients10,044August 202611,824August 2026
Primary care networkWetherby PCNWetherby PCN
Phone01937 22284101937 543200
Friends and Family Test (its own feedback)94.5% good or very good487 answers, June 202696.7% good or very good482 answers, June 2026
Appointments (one month)4,251 in August 2026Same day 34.9%; face to face 78.8%6,145 in August 2026Same day 39.6%; face to face 72.4%
Antibiotic items per STAR-PU (one year)0.88England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.2 qualified permanent4.2 including trainees and locums2,395 patients per permanent GP7.7 qualified permanent9.8 including trainees and locums1,534 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences