Knowsley · Compare
Colby Medical Centre vs Primrose Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Colby Medical Centre and Primrose Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Colby Medical CentreL36 7XY | Primrose Medical PracticeL36 7XY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 77.6 to 84.2108 survey answers | 85.4likely range 82.2 to 86.6137 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.1%likely range 79.4% to 84.4%, 108 answers | 83.3%likely range 81.4% to 85.1%, 137 answers |
| Access (mean of the two below) | 80.9%likely range 68.4% to 86.7% | 90.0%likely range 80.6% to 90.5% |
| Appointments within two weeks of booking | 90.4%likely range 77.9% to 96.2%, 648 appointments | 99.5%likely range 90.1% to 100.0%, 591 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 84.8%likely range 82.3% to 87.1%, 103 answers | 72.1%likely range 69.8% to 74.3%, 129 answers |
| Reception and admin team | 88.7%likely range 86.4% to 90.6%, 105 answers | 94.7%likely range 93.5% to 95.7%, 135 answers |
| Having a preferred professional | 59.2%likely range 55.9% to 62.3%, 108 answers | 46.2%likely range 43.8% to 48.6%, 138 answers |
| Seeing your preferred professional | 49.4%likely range 45.1% to 53.7%, 64 answers | 41.0%likely range 37.2% to 45.0%, 54 answers |
| Knowing the next step | 86.2%likely range 83.8% to 88.4%, 105 answers | 90.7%likely range 89.2% to 92.1%, 133 answers |
| Contacting the practice | 87.2%likely range 84.9% to 89.2%, 108 answers | 75.3%likely range 73.1% to 77.4%, 137 answers |
| Wait for an appointment | 67.2%likely range 63.7% to 70.5%, 90 answers | 88.1%likely range 86.3% to 89.6%, 123 answers |
| Being listened to | 84.0%likely range 81.5% to 86.3%, 106 answers | 86.5%likely range 84.7% to 88.1%, 134 answers |
| Care and concern | 86.2%likely range 83.8% to 88.4%, 106 answers | 90.3%likely range 88.7% to 91.7%, 134 answers |
| Confidence and trust | 87.7%likely range 85.4% to 89.7%, 106 answers | 92.4%likely range 91.0% to 93.6%, 133 answers |
| Involvement in decisions | 86.0%likely range 83.4% to 88.2%, 99 answers | 94.9%likely range 93.7% to 95.9%, 131 answers |
| Needs met | 85.2%likely range 82.7% to 87.4%, 105 answers | 92.7%likely range 91.3% to 93.9%, 132 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.7%likely range 51.8% to 86.8%, 22 patients | 86.4%likely range 66.7% to 95.3%, 22 patients |
| Children at 18 months | 78.3%likely range 58.1% to 90.3%, 23 patients | 70.8%likely range 50.8% to 85.1%, 24 patients |
| Children at 5 years | 65.2%likely range 44.9% to 81.2%, 23 patients | 78.6%likely range 64.1% to 88.3%, 42 patients |
| Women aged 25 to 49 | 64.6%likely range 59.9% to 69.0%, 421 patients | 71.9%likely range 67.7% to 75.8%, 463 patients |
| Women aged 50 to 64 | 65.2%likely range 58.2% to 71.7%, 187 patients | 72.0%likely range 65.4% to 77.8%, 200 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,367August 2026 | 2,548August 2026 |
| Primary care network | West Knowsley PCN | West Knowsley PCN |
| Phone | 0151 2443290 | 0151 4804205 |
| Friends and Family Test (its own feedback) | 97.9% good or very good48 answers, June 2026 | 94.7% good or very good38 answers, June 2026 |
| Appointments (one month) | 1,193 in August 2026Same day 27.9%; face to face 50.5% | 953 in August 2026Same day 43.6%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 1.12England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.0 qualified permanent1.0 including trainees and locums | 1.1 qualified permanent1.1 including trainees and locums2,389 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.