Wolverhampton · Compare
Coalway Road Surgery vs Thornley Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Coalway Road Surgery and Thornley Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Coalway Road SurgeryWV4 4PS | Thornley Street SurgeryWV1 1JP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.8likely range 78.7 to 89.084 survey answers | 71.6likely range 59.9 to 81.392 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 83.3%likely range 74.8% to 89.3%, 84 answers | 64.4%likely range 47.7% to 78.2%, 92 answers |
| Access (mean of the two below) | 88.1%likely range 83.5% to 89.7% | 88.3%likely range 84.5% to 89.7% |
| Appointments within two weeks of booking | 97.6%likely range 93.0% to 99.2%, 1,816 appointments | 97.8%likely range 94.0% to 99.2%, 2,361 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.7%likely range 24.8% to 43.9%, 77 answers | 46.1%likely range 30.6% to 62.3%, 91 answers |
| Reception and admin team | 82.7%likely range 73.8% to 89.0%, 79 answers | 74.6%likely range 58.0% to 86.2%, 91 answers |
| Having a preferred professional | 40.7%likely range 31.5% to 50.6%, 83 answers | 24.8%likely range 13.5% to 41.2%, 93 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.2%likely range 81.2% to 94.0%, 77 answers | 83.8%likely range 67.1% to 92.9%, 81 answers |
| Contacting the practice | 62.8%likely range 52.9% to 71.7%, 83 answers | 67.7%likely range 50.4% to 81.2%, 86 answers |
| Wait for an appointment | 55.1%likely range 44.5% to 65.2%, 72 answers | 51.0%likely range 33.7% to 68.1%, 77 answers |
| Being listened to | 92.7%likely range 85.7% to 96.4%, 81 answers | 80.6%likely range 63.8% to 90.8%, 84 answers |
| Care and concern | 91.9%likely range 84.7% to 95.9%, 81 answers | 81.0%likely range 64.2% to 91.1%, 83 answers |
| Confidence and trust | 97.0%likely range 91.4% to 99.0%, 81 answers | 94.5%likely range 80.5% to 98.6%, 82 answers |
| Involvement in decisions | 95.8%likely range 89.6% to 98.4%, 77 answers | 80.3%likely range 63.0% to 90.7%, 80 answers |
| Needs met | 96.1%likely range 90.0% to 98.5%, 79 answers | 78.7%likely range 61.9% to 89.3%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.0%likely range 72.7% to 93.4%, 43 patients | 82.5%likely range 73.7% to 88.8%, 97 patients |
| Children at 18 months | 86.0%likely range 72.7% to 93.4%, 43 patients | 75.5%likely range 66.5% to 82.7%, 106 patients |
| Children at 5 years | 91.3%likely range 79.7% to 96.6%, 46 patients | 73.3%likely range 62.4% to 82.0%, 75 patients |
| Women aged 25 to 49 | 62.2%likely range 58.6% to 65.6%, 732 patients | 46.2%likely range 43.9% to 48.6%, 1,706 patients |
| Women aged 50 to 64 | 69.0%likely range 64.5% to 73.2%, 436 patients | 59.8%likely range 55.3% to 64.0%, 487 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,545August 2026 | 8,127August 2026 |
| Primary care network | Wolverhampton Rwt PCN | Wolverhampton Rwt PCN |
| Phone | 01902 339296 | 01902 688500 |
| Friends and Family Test (its own feedback) | 77.1% good or very good35 answers, June 2026 | 83.5% good or very good91 answers, June 2026 |
| Appointments (one month) | 2,597 in August 2026Same day 65.9%; face to face 90.7% | 3,632 in August 2026Same day 64.8%; face to face 92.9% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.39England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.1 qualified permanent3.1 including trainees and locums1,451 patients per permanent GP | 5.6 qualified permanent10.7 including trainees and locums1,455 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.