South Gloucestershire · Compare
Close Farm Surgery vs Cadbury Heath Healthcare
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Close Farm Surgery and Cadbury Heath Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Close Farm SurgeryBS30 5JZ | Cadbury Heath HealthcareBS30 8HS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.5likely range 83.3 to 88.9119 survey answers | 82.7likely range 77.1 to 86.6113 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.4%likely range 82.4% to 89.6%, 119 answers | 85.0%likely range 77.2% to 90.4%, 113 answers |
| Access (mean of the two below) | 86.4%likely range 81.4% to 89.7%Clearly higher | 77.2%likely range 73.7% to 80.1% |
| Appointments within two weeks of booking | 92.5%likely range 85.1% to 96.4%, 1,362 appointments | 97.0%likely range 92.9% to 98.7%, 2,310 appointments |
| Calls answered by the practice | 80.1%likely range 73.4% to 85.5%, 3,441 callsClearly higher | 57.4%likely range 51.6% to 62.9%, 6,064 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.8%likely range 58.6% to 68.6%, 118 answers | 49.5%likely range 40.0% to 59.0%, 104 answers |
| Reception and admin team | 92.2%likely range 88.9% to 94.6%, 119 answers | 93.6%likely range 87.2% to 96.9%, 107 answers |
| Having a preferred professional | 47.2%likely range 42.1% to 52.5%, 117 answers | 26.8%likely range 19.4% to 35.7%, 113 answers |
| Seeing your preferred professional | 59.4%likely range 51.7% to 66.6%, 56 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.9%likely range 85.1% to 91.8%, 116 answers | 85.5%likely range 77.6% to 91.0%, 107 answers |
| Contacting the practice | 77.0%likely range 72.3% to 81.1%, 118 answers | 77.7%likely range 69.1% to 84.4%, 112 answers |
| Wait for an appointment | 87.2%likely range 83.2% to 90.4%, 111 answers | 68.5%likely range 58.5% to 76.9%, 96 answers |
| Being listened to | 86.1%likely range 82.1% to 89.3%, 117 answers | 94.7%likely range 88.7% to 97.6%, 107 answers |
| Care and concern | 85.5%likely range 81.5% to 88.8%, 119 answers | 94.8%likely range 88.8% to 97.6%, 108 answers |
| Confidence and trust | 91.2%likely range 87.8% to 93.8%, 117 answers | 97.6%likely range 92.6% to 99.2%, 108 answers |
| Involvement in decisions | 90.4%likely range 86.8% to 93.1%, 113 answers | 94.9%likely range 88.8% to 97.8%, 103 answers |
| Needs met | 91.2%likely range 87.8% to 93.8%, 118 answers | 93.0%likely range 86.5% to 96.5%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 80.7% to 96.1%, 56 patients | 93.1%likely range 88.1% to 96.1%, 160 patients |
| Children at 18 months | 93.2%likely range 81.8% to 97.7%, 44 patients | 90.7%likely range 84.9% to 94.4%, 150 patients |
| Children at 5 years | 89.8%likely range 79.5% to 95.3%, 59 patients | 88.3%likely range 82.5% to 92.4%, 163 patients |
| Women aged 25 to 49 | 78.8%likely range 76.4% to 81.1%, 1,138 patients | 77.7%likely range 76.0% to 79.3%, 2,322 patients |
| Women aged 50 to 64 | 82.1%likely range 79.1% to 84.8%, 688 patients | 81.1%likely range 78.8% to 83.2%, 1,190 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,384August 2026 | 12,975August 2026 |
| Primary care network | 4pcn (Bnssg) PCN | 4pcn (Bnssg) PCN |
| Phone | 0117 9322108 | 0117 9805700 |
| Friends and Family Test (its own feedback) | 97.4% good or very good390 answers, June 2026 | 94.7% good or very good360 answers, June 2026 |
| Appointments (one month) | 3,075 in August 2026Same day 42.4%; face to face 73.1% | 5,887 in August 2026Same day 36.4%; face to face 84.1% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.7 qualified permanent5.5 including trainees and locums1,587 patients per permanent GP | 7.2 qualified permanent9.8 including trainees and locums1,805 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.