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Clifton Medical Practice vs Rivergreen Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Clifton Medical Practice’s Practice Grade is clearly higher than Rivergreen Medical Centre’s: its likely range lies wholly above.

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Side by side

MeasureClifton Medical PracticeNG11 8EWRivergreen Medical CentreNG11 8AD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.4likely range 74.0 to 86.596 survey answersClearly higher66.2likely range 58.7 to 72.9108 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good82.5%likely range 72.0% to 89.6%, 96 answers63.9%likely range 53.3% to 73.3%, 108 answers
Access (mean of the two below)78.8%likely range 75.1% to 82.0%Clearly higher71.5%likely range 68.0% to 74.6%
Appointments within two weeks of booking92.7%likely range 88.5% to 95.5%, 3,331 appointments90.7%likely range 86.2% to 93.8%, 3,426 appointments
Calls answered by the practice64.9%likely range 58.7% to 70.6%, 5,081 callsClearly higher52.2%likely range 46.9% to 57.5%, 6,986 calls
More survey questions (not part of the grade)
Getting through on the phone54.1%likely range 42.4% to 65.3%, 94 answers28.5%likely range 19.8% to 39.2%, 102 answers
Reception and admin team88.9%likely range 79.2% to 94.4%, 92 answers68.2%likely range 57.3% to 77.4%, 101 answers
Having a preferred professional22.7%likely range 14.5% to 33.7%, 96 answers39.1%likely range 29.4% to 49.7%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answers25.3%likely range 13.6% to 42.2%, 43 answers
Knowing the next step82.8%likely range 71.9% to 90.0%, 90 answers83.5%likely range 73.9% to 90.1%, 100 answers
Contacting the practice75.6%likely range 64.2% to 84.3%, 92 answers53.1%likely range 42.6% to 63.3%, 108 answers
Wait for an appointment74.7%likely range 62.2% to 84.1%, 79 answers66.6%likely range 55.2% to 76.3%, 93 answers
Being listened to90.0%likely range 80.5% to 95.2%, 90 answers84.6%likely range 75.2% to 90.8%, 103 answers
Care and concern86.8%likely range 76.6% to 93.0%, 90 answers84.4%likely range 75.0% to 90.7%, 103 answers
Confidence and trust94.5%likely range 86.0% to 98.0%, 87 answers91.3%likely range 83.2% to 95.7%, 103 answers
Involvement in decisions92.5%likely range 83.4% to 96.8%, 87 answers89.3%likely range 80.5% to 94.4%, 98 answers
Needs met96.0%likely range 88.1% to 98.7%, 87 answers89.4%likely range 80.9% to 94.4%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.3%likely range 86.9% to 96.7%, 105 patients92.1%likely range 83.8% to 96.3%, 76 patients
Children at 18 months91.0%likely range 83.3% to 95.4%, 89 patients92.0%likely range 83.6% to 96.3%, 75 patients
Children at 5 years85.2%likely range 76.3% to 91.2%, 88 patients84.6%likely range 75.0% to 91.0%, 78 patients
Women aged 25 to 4967.2%likely range 64.9% to 69.4%, 1,660 patients66.9%likely range 64.4% to 69.3%, 1,393 patients
Women aged 50 to 6471.4%likely range 67.8% to 74.7%, 664 patients75.3%likely range 72.1% to 78.3%, 733 patients
Facts (NHS England, not part of the grade)
Registered patients9,050August 20268,548August 2026
Primary care networkClifton & Meadows PCNClifton & Meadows PCN
Phone0115 92112880115 9211566
Friends and Family Test (its own feedback)4 answers in June 2026; shares not published below 596.0% good or very good223 answers, June 2026
Appointments (one month)6,269 in August 2026Same day 52.3%; face to face 34.3%4,259 in August 2026Same day 45.6%; face to face 59.1%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.95England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent7.7 including trainees and locums2,108 patients per permanent GP4.0 qualified permanent4.0 including trainees and locums2,137 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences