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Cleveleys Group Practice vs The Crescent Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Cleveleys Group Practice and The Crescent Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureCleveleys Group PracticeFY5 3LFThe Crescent SurgeryFY5 3LF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.7likely range 63.5 to 83.4114 survey answers84.0likely range 77.7 to 88.1116 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.4%likely range 62.2% to 90.1%, 114 answers86.7%likely range 78.2% to 92.2%, 116 answers
Access (mean of the two below)66.9%likely range 60.8% to 72.1%77.5%likely range 70.6% to 82.2%
Appointments within two weeks of booking76.4%likely range 70.3% to 81.6%, 3,302 appointments87.0%likely range 80.1% to 91.7%, 1,993 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone70.8%likely range 52.5% to 84.2%, 108 answers80.1%likely range 70.6% to 87.1%, 112 answers
Reception and admin team82.7%likely range 65.5% to 92.3%, 111 answers93.3%likely range 86.2% to 96.9%, 114 answers
Having a preferred professional42.4%likely range 26.7% to 59.9%, 114 answers37.9%likely range 28.6% to 48.2%, 115 answers
Seeing your preferred professional31.5%likely range 12.5% to 59.8%, 45 answers55.9%likely range 38.9% to 71.5%, 42 answers
Knowing the next step86.3%likely range 69.4% to 94.6%, 108 answers85.8%likely range 76.9% to 91.7%, 109 answers
Contacting the practice82.0%likely range 64.7% to 91.8%, 111 answers85.8%likely range 76.9% to 91.6%, 110 answers
Wait for an appointment65.5%likely range 46.9% to 80.3%, 105 answers81.6%likely range 71.7% to 88.5%, 102 answers
Being listened to91.4%likely range 75.7% to 97.3%, 108 answers95.2%likely range 88.5% to 98.1%, 110 answers
Care and concern89.9%likely range 74.0% to 96.5%, 110 answers90.9%likely range 82.9% to 95.3%, 109 answers
Confidence and trust96.7%likely range 83.2% to 99.4%, 111 answers90.6%likely range 82.7% to 95.1%, 111 answers
Involvement in decisions96.6%likely range 82.9% to 99.4%, 109 answers91.8%likely range 84.0% to 95.9%, 109 answers
Needs met93.8%likely range 79.2% to 98.4%, 111 answers92.2%likely range 84.5% to 96.3%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.5%likely range 90.2% to 98.8%, 86 patients100.0%likely range 91.2% to 100.0%, 40 patients
Children at 18 months83.3%likely range 74.6% to 89.5%, 96 patients85.0%likely range 70.9% to 92.9%, 40 patients
Children at 5 years86.5%likely range 78.7% to 91.8%, 104 patients100.0%likely range 91.6% to 100.0%, 42 patients
Women aged 25 to 4975.4%likely range 73.3% to 77.4%, 1,642 patients71.7%likely range 68.6% to 74.6%, 862 patients
Women aged 50 to 6475.2%likely range 72.8% to 77.5%, 1,271 patients75.2%likely range 72.0% to 78.1%, 769 patients
Facts (NHS England, not part of the grade)
Registered patients13,147August 20267,604August 2026
Primary care networkTorentum PCNTorentum PCN
Phone01253 85399201253 823215
Friends and Family Test (its own feedback)93.7% good or very good666 answers, June 202695.4% good or very good412 answers, June 2026
Appointments (one month)5,751 in August 2026Same day 29.7%; face to face 63.0%3,874 in August 2026Same day 40.6%; face to face 65.5%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent10.8 including trainees and locums1,949 patients per permanent GP3.1 qualified permanent3.9 including trainees and locums2,469 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences