West Lindsey · Compare
Cleveland Surgery vs Caskgate Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Cleveland Surgery and Caskgate Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Cleveland SurgeryDN21 2UQ | Caskgate Street SurgeryDN21 2DJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 57.0likely range 47.8 to 65.8130 survey answers | 74.1likely range 65.8 to 80.7131 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 50.7%likely range 38.3% to 62.9%, 130 answers | 71.9%likely range 60.1% to 81.3%, 131 answers |
| Access (mean of the two below) | 71.6%likely range 61.2% to 78.9% | 79.0%likely range 75.5% to 82.1% |
| Appointments within two weeks of booking | 81.1%likely range 70.7% to 88.4%, 1,128 appointments | 94.4%likely range 90.8% to 96.6%, 3,915 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 63.6%likely range 57.4% to 69.4%, 5,083 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.6%likely range 17.5% to 40.5%, 121 answers | 49.6%likely range 37.7% to 61.7%, 124 answers |
| Reception and admin team | 62.2%likely range 49.2% to 73.6%, 125 answers | 77.4%likely range 65.9% to 85.9%, 128 answers |
| Having a preferred professional | 24.3%likely range 15.1% to 36.6%, 128 answers | 18.0%likely range 10.6% to 29.1%, 128 answers |
| Seeing your preferred professional | 28.8%likely range 11.6% to 55.4%, 31 answers | 23.2%likely range 8.9% to 48.2%, 32 answers |
| Knowing the next step | 61.3%likely range 48.0% to 73.0%, 119 answers | 77.7%likely range 66.0% to 86.3%, 123 answers |
| Contacting the practice | 36.0%likely range 25.0% to 48.7%, 130 answers | 59.8%likely range 47.7% to 70.8%, 130 answers |
| Wait for an appointment | 36.5%likely range 24.9% to 50.0%, 115 answers | 64.6%likely range 51.8% to 75.6%, 116 answers |
| Being listened to | 71.3%likely range 58.5% to 81.5%, 123 answers | 84.9%likely range 74.3% to 91.7%, 127 answers |
| Care and concern | 70.0%likely range 57.1% to 80.4%, 123 answers | 86.1%likely range 75.6% to 92.5%, 127 answers |
| Confidence and trust | 84.1%likely range 72.4% to 91.4%, 122 answers | 88.8%likely range 78.7% to 94.5%, 124 answers |
| Involvement in decisions | 81.5%likely range 69.2% to 89.7%, 117 answers | 95.5%likely range 87.0% to 98.5%, 119 answers |
| Needs met | 85.3%likely range 73.9% to 92.3%, 123 answers | 90.2%likely range 80.6% to 95.3%, 129 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.6%likely range 83.5% to 94.8%, 106 patients | 81.1%likely range 73.3% to 87.1%, 122 patients |
| Children at 18 months | 72.6%likely range 62.9% to 80.6%, 95 patients | 76.7%likely range 68.7% to 83.2%, 129 patients |
| Children at 5 years | 77.7%likely range 69.5% to 84.2%, 121 patients | 83.5%likely range 76.4% to 88.7%, 139 patients |
| Women aged 25 to 49 | 65.1%likely range 62.9% to 67.2%, 1,860 patients | 61.9%likely range 59.8% to 64.0%, 2,008 patients |
| Women aged 50 to 64 | 70.8%likely range 68.0% to 73.4%, 1,068 patients | 69.4%likely range 66.6% to 72.1%, 1,057 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,781August 2026 | 12,611August 2026 |
| Primary care network | Trent Care PCN | Trent Care PCN |
| Phone | 01427 613158 | 01427 619033 |
| Friends and Family Test (its own feedback) | 60.5% good or very good124 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,774 in August 2026Same day 19.3%; face to face 81.9% | 8,421 in August 2026Same day 74.0%; face to face 39.2% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.9 including trainees and locums3,890 patients per permanent GP | 3.1 qualified permanent3.1 including trainees and locums4,008 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.