East Hertfordshire · Compare
Church Street Partnership vs South Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Church Street Partnership and South Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Church Street PartnershipCM23 2LY | South Street SurgeryCM23 3AP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.4likely range 57.3 to 74.5124 survey answers | 80.2likely range 67.5 to 87.3118 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.3%likely range 49.4% to 73.7%, 124 answers | 82.3%likely range 64.2% to 92.4%, 118 answers |
| Access (mean of the two below) | 75.9%likely range 71.8% to 79.5% | 75.2%likely range 72.1% to 77.9% |
| Appointments within two weeks of booking | 85.1%likely range 79.6% to 89.2%, 3,253 appointments | 79.6%likely range 75.6% to 83.1%, 6,654 appointments |
| Calls answered by the practice | 66.7%likely range 60.6% to 72.4%, 5,078 calls | 70.6%likely range 65.9% to 74.9%, 8,275 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.0%likely range 21.7% to 46.7%, 110 answers | 48.6%likely range 30.4% to 67.2%, 108 answers |
| Reception and admin team | 80.0%likely range 67.6% to 88.4%, 118 answers | 84.7%likely range 66.2% to 94.0%, 111 answers |
| Having a preferred professional | 32.8%likely range 22.1% to 45.7%, 124 answers | 19.1%likely range 8.5% to 37.5%, 117 answers |
| Seeing your preferred professional | 25.7%likely range 9.8% to 52.4%, 31 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.0%likely range 68.8% to 89.2%, 118 answers | 87.0%likely range 68.8% to 95.3%, 109 answers |
| Contacting the practice | 60.4%likely range 47.4% to 72.1%, 121 answers | 70.0%likely range 50.7% to 84.1%, 113 answers |
| Wait for an appointment | 49.7%likely range 36.3% to 63.1%, 107 answers | 66.2%likely range 45.9% to 81.9%, 102 answers |
| Being listened to | 85.1%likely range 73.4% to 92.2%, 117 answers | 89.1%likely range 71.9% to 96.3%, 115 answers |
| Care and concern | 84.0%likely range 72.2% to 91.4%, 118 answers | 86.0%likely range 68.1% to 94.7%, 114 answers |
| Confidence and trust | 92.1%likely range 81.7% to 96.8%, 116 answers | 89.3%likely range 72.0% to 96.4%, 114 answers |
| Involvement in decisions | 89.7%likely range 78.6% to 95.4%, 113 answers | 89.4%likely range 71.4% to 96.6%, 107 answers |
| Needs met | 87.2%likely range 75.8% to 93.7%, 116 answers | 88.4%likely range 70.9% to 96.0%, 114 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.1%likely range 87.4% to 96.3%, 130 patients | 93.0%likely range 88.6% to 95.8%, 201 patients |
| Children at 18 months | 92.9%likely range 87.4% to 96.1%, 140 patients | 86.3%likely range 80.9% to 90.3%, 204 patients |
| Children at 5 years | 90.7%likely range 85.0% to 94.4%, 151 patients | 87.3%likely range 82.2% to 91.0%, 220 patients |
| Women aged 25 to 49 | 67.1%likely range 65.3% to 68.9%, 2,684 patients | 69.9%likely range 68.5% to 71.3%, 4,308 patients |
| Women aged 50 to 64 | 80.9%likely range 78.9% to 82.8%, 1,609 patients | 81.1%likely range 79.3% to 82.8%, 1,994 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,625August 2026 | 23,039August 2026 |
| Primary care network | Stort Valley & Villages PCN | Stort Valley & Villages PCN |
| Phone | 01279 657636 | 01279 465700 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.6% good or very good223 answers, June 2026 |
| Appointments (one month) | 4,273 in August 2026Same day 25.4%; face to face 56.8% | 7,356 in August 2026Same day 45.8%; face to face 60.6% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.68England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent6.5 including trainees and locums3,593 patients per permanent GP | 8.1 qualified permanent15.2 including trainees and locums2,832 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.