Hounslow · Compare
Chiswick Medical Practice vs Grove Park Terrace Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Chiswick Medical Practice and Grove Park Terrace Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Chiswick Medical PracticeW4 3ET | Grove Park Terrace SurgeryW4 3JL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.3likely range 48.4 to 81.4100 survey answers | 76.6likely range 73.0 to 79.7108 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 64.3%likely range 37.4% to 84.5%, 100 answers | 76.6%likely range 72.5% to 80.3%, 108 answers |
| Access (mean of the two below) | 74.0%likely range 70.8% to 77.0% | 76.4%likely range 69.0% to 82.1% |
| Appointments within two weeks of booking | 86.1%likely range 82.2% to 89.3%, 5,679 appointments | 75.2%likely range 64.9% to 83.3%, 1,259 appointments |
| Calls answered by the practice | 61.9%likely range 56.6% to 66.8%, 7,160 calls | 77.4%likely range 66.8% to 85.4%, 1,565 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.3%likely range 18.2% to 69.0%, 87 answers | 65.7%likely range 61.0% to 70.0%, 101 answers |
| Reception and admin team | 75.0%likely range 45.5% to 91.5%, 89 answers | 90.4%likely range 87.2% to 92.8%, 104 answers |
| Having a preferred professional | 27.3%likely range 10.2% to 55.1%, 99 answers | 33.2%likely range 29.0% to 37.6%, 108 answers |
| Seeing your preferred professional | 26.4%likely range 5.2% to 70.0%, 36 answers | 43.9%likely range 36.8% to 51.3%, 43 answers |
| Knowing the next step | 85.7%likely range 57.2% to 96.4%, 94 answers | 94.3%likely range 91.7% to 96.1%, 104 answers |
| Contacting the practice | 59.3%likely range 33.0% to 81.2%, 99 answers | 73.1%likely range 68.8% to 77.0%, 108 answers |
| Wait for an appointment | 52.4%likely range 26.4% to 77.1%, 90 answers | 46.6%likely range 41.8% to 51.5%, 96 answers |
| Being listened to | 82.4%likely range 53.7% to 95.0%, 94 answers | 93.1%likely range 90.3% to 95.1%, 107 answers |
| Care and concern | 79.5%likely range 51.0% to 93.5%, 96 answers | 91.3%likely range 88.4% to 93.6%, 106 answers |
| Confidence and trust | 89.3%likely range 61.5% to 97.8%, 95 answers | 97.5%likely range 95.5% to 98.6%, 105 answers |
| Involvement in decisions | 84.6%likely range 55.3% to 96.1%, 90 answers | 96.7%likely range 94.5% to 98.1%, 97 answers |
| Needs met | 87.5%likely range 59.7% to 97.0%, 97 answers | 95.1%likely range 92.7% to 96.7%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.0%likely range 80.6% to 90.1%, 207 patients | 97.1%likely range 85.1% to 99.5%, 34 patients |
| Children at 18 months | 81.4%likely range 75.7% to 86.0%, 215 patients | 86.8%likely range 72.7% to 94.2%, 38 patients |
| Children at 5 years | 71.4%likely range 65.0% to 77.1%, 210 patients | 93.2%likely range 81.8% to 97.7%, 44 patients |
| Women aged 25 to 49 | 62.7%likely range 61.4% to 64.1%, 4,954 patients | 69.6%likely range 66.3% to 72.7%, 806 patients |
| Women aged 50 to 64 | 76.0%likely range 74.1% to 77.8%, 2,022 patients | 80.1%likely range 75.6% to 83.9%, 361 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 22,412August 2026 | 3,743August 2026 |
| Primary care network | Chiswick PCN | Chiswick PCN |
| Phone | 020 87471549 | 020 86301680 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 84.5% good or very good71 answers, June 2026 |
| Appointments (one month) | 8,228 in August 2026Same day 56.9%; face to face 50.1% | 1,354 in August 2026Same day 15.0%; face to face 68.8% |
| Antibiotic items per STAR-PU (one year) | 0.41England 0.74, April 2025 to March 2026 | 0.27England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.2 qualified permanent9.3 including trainees and locums2,731 patients per permanent GP | 2.6 qualified permanent4.8 including trainees and locums1,418 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.